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GERMAN SPEAKING CUSTOMER SERVICE ADVISOR at Talent Sure Recruitment Limited
London, United Kingdom
Job Descrption
Location: Docklands, London (Hybrid Working)
Basic Salary: £25,000 per annum (£28,360 OTE)
Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm)
Contract: Temp to Perm
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
• To answer the phone promptly and professionally when required.
• To respond to emails and live chat promptly and professionally.
• To work closely with the Team Leader to ensure client expectations are met.
• To display a professional manner to clients at all times, whether in person, by phone
or in writing.
• To continually look for ways to improve performance.
• To be well organised, professional and reliable.
• To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
• To demonstrate a willingness to learn and have fun at work!
Skills... and experience required:
• German and English written and verbal communication essential
• Excellent telephone manner
• Excellent numeracy and literacy
• Excellent customer service skills
• Good analytical, decision making and problem solving abilities
• Previous call centre/back office experience (desirable)
In return our client offers:
• A fun and sociable team environment working culture
• Pension Scheme with Standard Life
• Life Insurance
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts, incentives and prizes
• Free car parking
• Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY
Complete form below to directly Send your CV / Linkedin Profile to GERMAN SPEAKING CUSTOMER SERVICE ADVISOR at Talent Sure Recruitment Limited.
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