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Junior Associate, Client Experience (London) at Royal Bank of Canada
London, United Kingdom
Job Descrption
Job Description
What is the opportunity?
The successful candidate will be expected to provide support to the Business Development Sales teams on daily and ad hoc requests, as part of the Central Associates team.
What will you do?
• Develop an in-depth understanding of RBC BlueBay’s investment strategies, products and services through on the job training.
• Develop a robust understanding of RBC BlueBay’s client requirements and objectives
• Provide daily support to RBC BlueBay’s regional client facing teams covering a wide range of daily and ad hoc requests through group email queries.
• Develop key relationships and contacts within the RBC BlueBay business to complete requests in a timely manner.
• Proficiency in MS Excel and Powerpoint to update regular quarterly and monthly business reporting
• Documentation of query management into internal database, Salesforce to ensure all stakeholders are aware of progress and are contributing towards the target completion... dates.
• Develop expertise through on the job training of internal team processes and controls to build a foundation for progression into the business when opportunities arise.
• Option to complete the Investment Management Certificate and beyond that either CISI Level 6 Fund Management module or CFA Level 1, with RBC BlueBay support.
What do you need to succeed?
Must have
• Degree educated with at least a 2:1 achieved or equivalent.
• Knowledge of the financial services industry and interest in investment products and fund structures.
• Strong oral and written communication skills – confidence to effectively interface at all levels of the firm.
• Highly organized and detail-oriented; ability to multitask in fast-paced environment.
• Excellent proficiency in MS Word, MS Excel and MS PowerPoint
• Strong communication and organisation skills
• Keenness to learn and hit the ground running
• Ability to be resilient and adaptable to undertake a number of tasks and projects concurrently.
• A genuine team player
• Displays a positive and energetic attitude
• Can work well with deadlines
• Expert level of proficiency in Microsoft Office products
Nice to have
• Understanding of RBC BlueBay suite of products
• Experience with Salesforce or other CRM program
• Fluency in an additional European language
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
Job Skills
Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting
Additional Job Details
Address:
100 BISHOPSGATE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-09-23
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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