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Reservations and Events Assistant Manager at WSH Group
London, United Kingdom
Job Descrption
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are currently recruiting for a Reservations and Events Assistant Manager (Events & Conference Services Assistant Manager) for our team based at an American multinational investment bank and financial services company based in the City.
The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards. They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding... expectations at every opportunity.
The main duties of the successful candidate will be based around the high volumes of reservations for the events department, as well as the planning of the events. Working alongside the Events & Conference Services Manager, the successful candidate will help to oversee all aspects of the Events & Conference Services Operation. They will facilitate the day-to-day supervision of our highly engaged team, ensuring that we continue to improve what are already world class standards, whilst instilling positive ethics to motivate the team members and to aid the growth of their skillset.
The successful candidate will also need to maintain an excellent client relationship. Growing the relationship with the client and the banks staff to ensure that we consistently exceed expectations.
Shift pattern: 40 hours per week, from Mon-Fri
Salary: £45,000
Qualifications
The successful candidate must have proven experience of working within an Assistant Manager or Supervisor of a Reservations team, or an Events Planner role within a high end corporate or hotel environment.
They must be open minded, adaptable and flexible, with the ability to deliver consistently whilst under pressure in an ever changing and evolving business.
They will have high attention to detail and knowledge of service excellence, demonstrating how they take great pride in delivering an exceptional service.
Excellent administration skills are needed for the successful candidate to be able to collate and report statistics, and experience with audio visual equipment and hospitality services is desirable.
Additional Information
What's in it for you?
• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people
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