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Library Team Assistant HCC618488 at Hampshire County Council
London, United Kingdom
Job Descrption
Salary range: £23,115 - £24,140 pro-rata, per annum
Work Location: Alton, Bordon, Liphook and Petersfield Libraries
Hours: 400 per annum
Contract type: Permanent (Annualised Hours)
Closing Date: 16 October 2024
The Role:
Do you enjoy working as part of a busy team, meeting and helping people of all ages and providing excellent customer service?
Hampshire's Library Service needs enthusiastic Annualised Hours Library Team Assistants to join our busy and flexible teams. The annualised hours post is for 400 hours per year (equivalent to approximately 7.5 hours per week) spread across Mondays-Saturdays and working across a group of four libraries. Working days and hours will vary week-by-week and would best suit a candidate with a flexible schedule. Salary is paid in equal monthly installments. More hours may be available at a later stage.
Your role will be to provide a welcoming environment for all and support the already developing community hub... concept in our libraries. You'll plan and deliver fun and engaging activities for children and adults as this is a fundamental part of the role. You'll work with partners to signpost customers when required.
You'll be providing an excellent customer experience to everyone who visits our libraries and encouraging more people to read a range of authors and book titles, download our apps for eMagazines and eBooks, take part in special promotions for adults and children, sign up for courses and events and help people using our IT facilities.
As well as this, you'll have a good general education combined with excellent interpersonal and customer service skills, with a good standard of IT skills (ideally with some qualifications and experience) plus the ability to use your own initiative when required. You will be required to travel between a 'cluster' of libraries, so you'll need to fulfil specific travel requirements which will be outlined at interview.
If you are looking to work in an innovative and customer-focused role that is driven to improve outcomes for local communities, this may be the role for you. Some recent initiatives in our libraries include Ukraine connection support, supporting people with death and bereavement, and domestic abuse.
A full induction and training programme will be provided.
Please note: we do require the application form to be thoroughly completed and will not accept CVs or covering letters.
Hampshire County Council offers a competitive salary and benefits package, please see our website for details: Our Benefits Package.
Vetting Requirements:
This role is subject to a Criminal Records Check. As such, and as per safer recruitment requirements for Children's Services, references will be requested prior to interview.
Contact Details for an Informal Discussion:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
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