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Receptionist / Patient Healthcare Navigator (Permanent) at Omneshealthcare
London, United Kingdom
Job Descrption
• Receptionist / Patient Healthcare Navigator
• FTE £23795.20, 40 hrs pw, £11.44ph
• This is 16 Hrs per week, pro rata £9518.08
We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, handling inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also provide essential support to the clinical and management teams, enabling them to deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy, and tact.
This is a great opportunity for someone who... wants to impact people's lives by joining a supportive and patient-committed team.
Who we are
Omnes Healthcare Limited is a growing organization that has been operating within the NHS since 2006, offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare. We are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience.
Benefits
• 25 days holiday plus bank holidays
• Excellent work/life balance
• Clinical progression
• Training cost support
• Full indemnity cover paid by the practice
• NHS Discount & Support Schemes
• Employee Assistance Program
• Sick Pay
• Enhanced maternity and paternity leave
• Salary sacrifice electric car scheme
• Life insurance 3 x salary
• Healthcare cash plan
• Cycle to work scheme
• Charitable giving scheme
• An extra day off to celebrate your birthday
• Occupational Health Support
Role Requirements
• Experience of clerical and administrative work
• Clear thinking and an analytical approach
• Able to work as part of a team to promote good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client-facing/customer service position
• Be motivated and able to work independently
Omnes Healthcare is an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help. Please contact us.
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