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IVF Receptionist at HCA Healthcare UK
London, United Kingdom
Job Descrption
Lister Fertility Clinic, The Lister Hospital, Chelsea
Full time, 37.5 hours per week
Monday – Friday, 09.30 – 17.30, plus every 2nd Saturday, 0800 - 1400
Permanent
Competitive salary depending on experience
We’re looking for a Receptionist to join our Lister Fertility Clinic based at The Lister Hospital. Within this role, you will maintain the smooth running of the daily consultation clinic, co-ordinating patient flow from waiting area in relation to their activities.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Admin team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you’ll do:
• Receive and direct all telephone calls... appropriately
• Receive and greet all patients and visitors in a courteous manner
• Operating the mini-switchboard system, taking messages, dealing with general enquires relating to out-patients, redirecting calls in a courteous and helpful manner
• Management and organisation of daily clinics.
• Responsible for the registering of new patients, and changing existing patients' details on the ACU and Meditech computer systems. Keeping waiting patients informed of any delays on a regular basis.
• To provide clerical support for the secretaries including sending faxes, photocopying documents and telephoning GP's for patient referral letters
What you’ll bring:
• Previous Receptionist experience, within a healthcare setting
• Receptionist experience within IVF is desirable
• Computer literate
• Excellent communication skills
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Receptionist you’ll be eligible for:
• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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