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Customer Representative (Khaleeji Arabic speaking) at Minimalist
Dubai, United Arab Emirates
Job Descrption
Our Customer Representatives function as the face of Minimalist to customers and ensure that customer queries and concerns are solved in a professional and timely manner.
DUTIES
• Complaint management (receive complaints through phone or in writing, resolve complaints where possible, otherwise escalate complaints to relevant department and/or management);
• Customer care (Answering queries and questions of customers, following up on shipments, updating customers accordingly);
• Inside sales (Calling customers who have started but not completed their purchase, enquiring about possible reasons, finalizing purchase).
• At least 1, ideally 2+ years of experience in Sales, Marketing, or Customer Representation, ideally in a startup or eCommerce company;
• Experience with Social Media, WhatsApp, Monday.com, and other relevant communication and customer ticketing tools;
• Ideally a Bachelor’s degree ion a relevant field;
• Outstanding communication skills (verbal & written... in Khaleeji Arabic;
• Outstanding communication skills (verbal & written) in English
Complete form below to directly Send your CV / Linkedin Profile to Customer Representative (Khaleeji Arabic speaking) at Minimalist.
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