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Senior Director of Revenue Management at Four Seasons Hotels and Resorts
Dubai, United Arab Emirates


Job Descrption
Job Description

Responsible for leading the Reservation and Revenue Management department. A strategic thinker who plans initiatives in advance of the booking window for each revenue-generating area.

Key Responsibilities:
• Business owner of all Revenue Management systems and tools, including, but not limited to:
• RMS
• PMS
• BI tools
• Benchmarking tools
• Effectively manage inventory, pricing, rate parity, and positioning in all distribution channels, including:
• Branded Web
• 3rd Party Sites
• Worldwide Reservation Office (WRO)
• Global Distribution System (GDS)
• Interpret business analytics into meaningful action to improve performance.
• Lead optimal pricing strategy analysis and recommendations for all room classes and market segments.
• Track and analyze the monthly Commercial Scorecard with a strong focus on improving all KPI areas.
• Assist with group evaluations, providing education on pricing and best practices for the Sales Team.
• Monitor and identify current and... future business trends to ensure profitability in periods of low and high demand.
• Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue.
• Ownership of OTA Market Manager relationship.
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