Apply directly to jobs in best companies
Search Companies / Jobs
Assistant Butler at Confidential
Dubai, United Arab Emirates
Job Descrption
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.
Job Description
Job Summary/Purpose:
Assistant Butlers provide guests with a full set of in-room minibar items and tea/coffee set and replenishment on a consistent basis throughout their stay.
Key Areas:
• Knowledge
To have thorough knowledge of Private Bar SOP's for Butler Service department
To have accurate knowledge of different room categories, private bar items and reading Opera PMS reports
To have thorough knowledge of local rules and regulations
To have basic knowledge of PMS reports for daily task functions and online platforms used for task delegation
To adhere to Butler's standards and procedures and enforce the same
• Service
Foster Raffles Values; Excellence, Respect, Integrity Caring
Internalize Raffles Brand personality; Charming... Graceful, Thoughtful, Welcoming
Assist and support team members and other departments in order to ensure a smooth operation
Never fail the Top 5 Service Excellence
Look at me
Smile at me
Talk to me
Listen to me
Thank me
• Operations
Filling and refreshing private bar items and tea-coffee setup
Recording the minibar consumptions of guest rooms to hand over to butler office for daily postings
Keeping track of all due out and stay over DND rooms
Cleaning, maintaining and ensuring the upkeep of guest minibars and butler minibar storerooms and reporting any maintenance faults /
Checking the expiry dates of products regularly for optimum usage of resources.
Ensuring all unattended valuables and inside guest rooms are noted and Butler Administration Officer S informed about the same.
Regularly attending department line-ups and meetings to communicate any pertinent information and to assist in any needed activity.
Attend training sessions and perform related duties as required.
• Values
Respect – We respect each individual and the environment in which we operate.
Excellence – We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging - We celebrate our differences. We support each other and we always stand together.
Empowerment – We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity – We build trust through mutual respect and being authentic.
Qualifications
CHARACTERISTICS REQUIRED
PHYSICAL
ESSENTIAL
Neat appearance
Articulate
Good Posture
DESIRABLE
CHARACTERISTICS REQUIRED
LANGUAGES
Local language
DESIRABLE
Preferably a second language
CHARACTERISTICS REQUIRED
QUALIFICATIONS / TRAINING
ESSENTIAL
High School Degree
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively with fellow colleagues without constant supervision.
DESIRABLE
CHARACTERISTICS REQUIRED
WORK EXPERIENCE
ESSENTIAL
At least 1 years of experience in a similar capacity role.
DESIRABLE
Food and beverage knowledge
CHARACTERISTICS REQUIRED
DISPOSITION
Leadership;
Relationships;
Character;
Potential
ESSENTIAL
Team player
Multitasking
Additional Information
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates
Complete form below to directly Send your CV / Linkedin Profile to Assistant Butler at Confidential.
@
254 jobs found