Why Microsoft
Our love for innovation, technology and doing meaningful work, is at the heart of everything we do at Microsoft Australia. It is a shared passion that inspires our team and customers to think bigger.
This Account Technology Strategist (ATS) role within our Microsoft Education business is ideally suited to individuals who thrive from working with business leaders and technical teams alike, whilst leveraging their industry, business and technical expertise. As a Microsoft team member and leader, your daily actions will contribute to our inclusive culture. Through this welcoming environment, you will enable your technical team to bring their most innovative solutions to University customer challenges.
The purpose of this role
The purpose of the Account Technology Strategist is to support the digital transformation of our New South Wales (NSW) and Australian Capital Territory (ACT) University customers. You will be responsible for designing the strategy and architecture to drive the customer’s innovation agenda and ideate with them to inspire them around the possibilities that technology can provide.
As the Account Technology Strategist you will have the opportunity to own and strengthen executive customer relationships, work as a thought leader, create long term strategies linking business, technology and industry needs and orchestrate teams of technical experts to provide the right solutions to your customer.
Responsibilities
- Customer and Industry Insights:
- Synthesizes various business and education industry insights, including global best practices, case studies, and deep industry expertise.
- Provides alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, and solutions.
- Addresses broader business challenges and delivers solutions by integrating Microsoft technology.
Trusted Advisor:
- Provides thought leadership inclusive of IT, business strategy, and technology landscape.
- Leverages deep understanding of customers to set strategy, lead extended teams, and provide technical guidance.
- Acts as the voice of the customer, providing insights, feedback, and challenges to internal teams.
Technology Strategy Formulation:
- Advises on gaps in customer situations that would benefit from Microsoft solutions.
- Drives action to bring strategic, long-term vision to fruition.
- Acts as a strategic link between Microsoft and the customer for building a technology strategy.
Technology Sales: Demand Generation and Orchestration:
- Drives opportunities based on industry best practices and creates demand.
- Develops plans to create and qualify opportunities for product and solution sales.
- Leads technical teams to drive opportunities and reaches out to key stakeholders.
Differentiated Value Proposition:
- Acts as the customer's Technology Mentor, advising on solutions and aligning Microsoft capabilities with customer needs.
- Leads customer business transformations through digital technologies, ensuring business outcomes and value creation.
- Captures line-of-business wins as references for scale.
Mapping and Account Planning:
- Orchestrates internal teams and partner ecosystem for demand generation.
- Bridges technology resources with the customer proactively.
Education and Thought Leadership:
- Motivates and inspires technical resources towards customer's business transformation.
- Delivers regular industry/technology engagements to drive execution and focus on competitive advantage.
Qualifications
Minimum Experience
- 8+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience.
Experience engaging and managing relationships with CXO level stakeholders, cultivating strategic partnerships.
- Knowledge of Azure or other cloud platforms.
Preferred Experience
- Experience working within, or knowledge of Education regarded highly.
- Experience overseeing numerous accounts.
Team Culture and Support
Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer
Our mission is deeply inclusive. . Inside Microsoft | Global Diversity and Inclusion at Microsoft
What next?
Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential. While we’re not able to chat to every applicant directly, we will always do our best to help you feel heard and supported throughout the experience.
In the meantime, please see our FAQs, Interview Tips and Accessibility Support for more information on our recruitment process.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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