Come join our deeply connected global team dedicated to collaborating with sales teams, customers and partners to create win-win solutions as a Deal Support Specialist. Build an extensive network and develop your career opportunities at an accelerated pace by regularly engaging with various teams across all parts of Microsoft. Be empowered by a supportive environment that believes its people are in the best position to know how to structure their own work day to achieve the most impact. The Deal Support Specialist role is making decisions and uncovering insights/trends for increasing Azure, Microsoft 365 and Dynamics revenue while simplifying processes to increase deal velocity. The Worldwide Deal Desk is part of Microsoft’s Worldwide Commercial Finance organization sitting in Finance and reporting to Microsoft’s CFO.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
- Accountable for making decisions regarding concessions to drive deals to closure, but minimizing risk to Micosoft and land good profitable business.
- Ensure sales and negotiation strategies adhere to established guidelines, policies and legal standards.
- Collabortate with sales, legal and business groups to identify customer blockers/enablers.
- Manage customers contractual needs after a licensing agreement has been signed. Ensuring we continue a good relationship with every customer past negotiations is critical for the business.
- Own communicating and highlighting business trends to help the team and business operate more effectively and find effieciences to improve deal velocity. You will highlight, propose and coordinate key improvements to processes and empowerment changes.
- Find new and programatic solutions on how to process customers needs throughout the licensing process
Other
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Business, Operations, Finance or related field AND 2+ years work experience in program management, process management, process improvement
- OR equivalent experience.
Preferred Qualifications
- Analytical and business judgment skills across a range of disciplines
- Effective communication, cross-group collaboration and project management skills
- Ability to work comfortably with ambiguity
- Experience in influencing positive outcomes without direct authority
- Comfort engaging across all levels of the organization - executives to individual contributors
- Appetite to learn and deal with a frequently changing environment, incomplete information and complex stakeholder structures
- Background in Cloud technologies and an experienced perspective of Digital Transformation are highly welcome
Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $72,800 - $144,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $95,100 - $157,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 13th, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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