As a Sales Enablement Lead, New Commerce for New Commerce & Commercial Strategy (NCCS), you will have worldwide responsibility to lead and own the commerce enablement landing strategy and execution for the Microsoft commercial field across various roles and sales segments.
You’ll partner closely with stakeholders across change management, business planning, Microsoft Customer and Partner Solutions (MCAPs) communications and role leaders, and Worldwide Learning to ensure we drive awareness and adoption of Microsoft's digital transaction platform. We're seeking a passionate sales enablement professional who'll take full ownership of the sales enablement function and demonstrate fantastic storytelling capabilities while providing insights and ideas to ensure seller adoption and business success.
In the last decade, the ways of doing business have changed. Customers and consumers are demanding more agile and flexible transactional models that will enable them to do business the way they want. Customers demand a digital experience and knowledge that they are still getting the best possible deal.
Microsoft’s Business Planning organization directs our commercial portfolio’s pricing, packaging, licensing, channel, and monetization strategies. Few organizations exist that have such a direct impact on how Microsoft goes to market, which reverberates across the entire industry. Within Business Planning, the New Commerce and Commercial Strategy organization works across Azure, Microsoft 365 (M365) and Dynamics 365 driving cross-cloud monetization strategies for how and where customers buy. This includes ensuring the Microsoft Field, Partners and Customers are enabled to adopt the commercial strategies and initiatives.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Key components of this role include:
- Building, landing and tracking impact for sales enablement plans supporting new commerce launches.
- Working closely and gaining commitment with segment sales leaders representing both corporate and regional responsibilities.
- Engaging sales communities by being the face of Sales Enablement in community calls, webinars, presentations, and roadshows.
- Being the voice of the field in terms of recognizing patterns of adoption, blockers, pain points and working across teams to influence development, policy and guidance.
- Creating and managing the training approach and resources including training courses, customer and seller evidence, sales guidance and seller resources.
- Managing and updating the seller content library including existing and new materials, and setting the approach for new content.
- Exploring the use of Artificial Intelligence (AI) to drive additional sales enablement and engagement, generate impactful content, drive seller confidence, and engage seller communities.
- Embody our culture and values.
Qualifications
Required/Minimum Qualifications:
- 5+ years product management, strategy consulting, finance, business/corporate development, or related experience such as
- OR equivalent experience.
- 5+ years seller community and enablement management including creating training, resources, guidance, creating and managing content, and promoting best practices.
- OR equivalent experience.
- Experience delivering presentations, webinars, engaging and empowering seller communities.
Additional or Preferred Qualifications:
- Success working with stakeholders in creating plans, approaches and mutual commitments to business success.
- Experience collecting and championing the voice of the seller to internal audiences.
- Track record of delivering enablement KPIs to measure impact and success.
- Experience working across Microsoft sales and customer segments, understanding drivers for behavior, and building approaches to optimize adoption.
- Curiosity and the drive to explore the power of AI to drive sales enablement and results.
Business Planning IC4 - The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until May 2, 2024
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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