Consumer Collections Agent at ARMStrong Receivable Management
Louisville, United States
Job Descrption
ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Altus, An ARMStrong company is seeking a Consumer Collections Specialist as we continue to grow our team. Collection Specialists are responsible for resolving overdue bills and collecting payments from businesses responsible for the debt.
Job Responsibilities:
Collect outstanding debts
Negotiate payment plans and settlements with debtors
Maintain accurate and up-to-date records of all collection activities
Follow legal requirements and company policies when pursuing debt collection
Provide excellent customer service while handling sensitive financial matters
Qualifications and Requirements:
Goal oriented and focused
Self-starter that has discipline to work independently
Excellent written and verbal communications skills
Previous experience in collections or customer service is preferred
Compensation and Benefits:
$39,000 per year base salary PLUS monthly bonus opportunities averaging $2300 a month
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!
Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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