Location: Augusta,Maine,United States
Opening Date: May 2, 2024
Closing Date: May 16, 2024
Job Class Code: 7209
Grade: 26
Salary: $57,969.60 – $78,852.80
Position Number: 004601229
Department of Administrative and Financial Services
Office of Cannabis Policy
Field Investigator Supervisor (position available in the central district to include Oxford, Androscogin, Kennebec, Sagadahoc, Lincoln and Knox counties or the norther district to include Aroostook, Franklin, Hancock, Penobscot, Piscataquis, Somerset Washington and Waldo counties.)
JOB DESCRIPTION:
This is investigative and protective services work involving the investigation and settlement of complaints and/or allegations and conducting surveys to determine compliance with statute and rule. Responsibilities include supervising day-to-day operations of the (8) eight Field Investigators. Interviewing complainants, respondents and witnesses; gathering facts and information; and resolving complaints and allegations.
Work is performed under limited supervision.
TYPICAL DUTIES:
- Plans, organizes, assigns, and directs the work of Field Investigators.
- Fields incoming compliance issues – via Field Investigators or external parties.
- Assist in developing, standardizing and organizing internal compliance/enforcement processes and procedures for improved efficiency and effectiveness.
- Ensures standard operating procedures for all compliance/enforcement operations are met.
- Interpret and effectuate polices and decisions of superiors.
- Conducts investigations into certain applications containing potentially complex ownership structures.
- Works closely with the Director of Compliance to ensure our programs and compliance/enforcement operations and procedures are effective and efficient
- Review closed case reports provided by Field Investigators
- Supervises, monitors, and evaluates the work performance of field investigators, providing direction and feedback consistent with OCP policy and guiding principles
KNOWLEDGES, SKILLS AND ABILITIES:
- Knowledge of state and federal laws, rules, and regulations applicable to and enforced by assigned agency.
- Knowledge of methods and techniques of establishing work standards, forms, and records management.
- Knowledge of language and forms suitable for the development of mobile technology resources and data collection.
- Knowledge of methods and techniques for disseminating information.
- Knowledge of supervisory principles, practices, and techniques.
- Knowledge of research methods, techniques, and practices.
- Knowledge of the legislative process and procedures.
- Ability to maintain pertinent records and prepare comprehensive reports and correspondence.
- Ability to supervise and evaluate work performance of subordinate personnel.
- Ability to schedule and coordinate the work of subordinate investigators.
- Ability to evaluate information, reach logical conclusions, and make sound decisions.
- Ability to analyze and interpret laws, rules, and policies.
- Ability to understand, and explain laws, rules, regulations, and major court decisions.
- Ability to remain calm and maintain order in emotionally charged situations.
- Ability to solve public issues within the framework of existing laws, policies, and standards.
MINIMUM QUALIFICATIONS:
A eight (8) year combination of education, training, and/or experience which demonstrates knowledge of investigation, research, and data analysis, which includes at least two (2) years’ experience applying communication and organizational skills to coordinate and/or supervise, manage, or train others to accomplish goals.
PREFERENCE WILL BE GIVEN TO APPLICANTS WITH:
- Experience working with state statutes, rules and regulations.
- Experience conducting research, investigations, and compliance inspections.
- Experience working or liaising with law enforcement.
- Experience working or liaising with government agencies to coordinate compliance and enforcement efforts or similar intergovernmental collaborations.
- Experience working with municipal governments.
- Experience working in an organization focused on regulation, especially regulation of a controlled substance.
- Experience supervising teams and/or staff tasked with performing any of the preferred experiences noted above, especially investigations and inspections.
- Well-developed understanding of civil, criminal, and administrative procedures.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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