Location: Augusta,Maine,United States
OFFICE OF INFORMATION TECHNOLOGY - MAINE IT
CLIENT TECHNOLOGY SERVICES
Opening Date: May 2, 2024
Closing Date: May 16, 2024
Job Class Code: 6532
Grade: 14
Salary: $17.28 - $23.91/hr
Position Number: 016303736
JOB DESCRIPTION:
This is a classification in the Inventory & Property Management Job Family. This is complex inventory and property management support services requiring a solid knowledge of inventory and property management principles and techniques. Positions in this classification provide office and administrative support for procuring auditing and billing of software, hardware, and copiers for State Agencies. This position requires knowledge of Master Agreements and a strong preference for good business corresponding. Responsibilities require independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:
- Practice Customer-focus, ensuring that our customers are heard, and their needs are met.
- Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
- Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
- Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.
REPRESENTATIVE TASKS:
- Act as liaison with Vendors and Agencies for all copier services.
- Reconcile billing disputes on leased equipment.
- Complete consumer code changes on leased equipment.
- Manage services provided by vendors in master agreements with the State of Maine.
- Manage and audit access to Ordering Systems.
- Track, update and communicate estimated shipping times .
- Verify billing for MaineIT leased equipment.
- Procure software, hardware, and copiers for agencies in accordance with Master Agreements.
- Assign quote, bid, and purchase order numbers, and add bid quotations by separate costs.
KNOWLEDGES, SKILLS AND ABILITIES REQUIRED:
- Knowledge of Advantage ME system
- Ability to perform work requiring lifting and/or physical exertion may be required.
- Knowledge of inventory methods and practices.
- Knowledge of purchasing principles and practices.
- Ability to interpret Master Agreements
- Knowledge of spelling, punctuation, grammar, and business English.
- Ability to query for information.
- Ability to make intermediate mathematical calculations.
- Knowledge and ability to use Microsoft Excel.
- Knowledge and ability to use Microsoft Outlook.
- Ability to type varied routine business correspondence from draft or original source documents to revised or final form.
- Ability to organize computerized and/or manual files.
- Ability to repair, service, clean, and/or maintain applicable equipment as required.
- Ability to effectively resolve problems.
- Ability to exercise good judgment in appraising situations and making decisions/recommendations.
MINIMUM QUALIFICATIONS
Training, education or experience in office and administrative support work that demonstrates:
- 1) competency in applying a solid knowledge of inventory and property management principles and practices to perform complex work in procuring or selling public wares or property and
- 2) the ability to use independent decision making on the appropriate processes to follow, information to process and actions to take in accordance with standard procedures.
All positions in this classification assume the qualifications of: Inventory and Property Assistant and Inventory and Property Associate I.
The selected candidate will be required to pass the required background checks as a condition of employment.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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