We are Health Unlimited and we are looking for an Account Director to join our communications and PR team. You will work with the brightest and most ambitious colleagues in health communications as well as across creative, digital and medical education. We take a creative approach to everything we do – putting our audience first to achieve tangible outcomes. We have an entrepreneurial culture, which encourages and supports everyone to bring the best ideas to our clients.
The Account Director is a key role within our agency. You will have excellent account handling skills and the competency to deliver the effective strategy and direction needed to ensure results. Working across a range of projects, you will take pride in delivering exceptional communications programmes and will be highly organised and forward thinking to ensure that your clients’ needs are met. You are looking to develop, grow and go above and beyond on all your accounts.
Please note, this is a hybrid role with 3 days a week required in the London (Soho) office.
A bit about the job…
Account responsibilities
- On-going effective direction and management of all accounts under your remit.
- Client liaison and consulting on the strategic direction of accounts under your remit.
- Proactive development of existing accounts through identification of opportunities for growth and conversion into new or ongoing work from clients.
- Demonstrate good forward planning and anticipation skills and demand excellence of the account team.
- Demonstrate innovation and creativity beyond client expectations.
- Regular and appropriate updates with the management team.
- In-depth and confident understanding of clients’ strategic goals.
- Provide insights into new therapy areas quickly and confidently.
Financial responsibilities
- Ensuring accounts under your remit are profitable and over-service is kept to a minimum.
- Financial reporting and forecasting of accounts to Associate Directors and Finance as assigned to you.
- Ensuring accurate and timely invoicing, budget tracking and reconciling by the team.
New business responsibilities
- Identification of new business opportunities in target areas.
- Confident development and presentation of new business proposals.
- Delivering on organic growth targets of existing clients.
- Mentor/line-manage multiple team members within the company and help develop their ability and experience through coaching and experience building.
- Involvement in account team development and structure.
Requirements
- Manage timings and implementation of account deliverables with confidence and accuracy.
- Excellent client handling experience and expertise.
- Effective financial planning and awareness of the implications of profitability.
- Strong presentation skills and experience in developing new business proposals.
- High standards in grammar and understanding of the editorial skills needed for excellence in communication.
- Excellent writing skills and attention to detail.
- Understanding of end user needs (Journalist, Patient, KOL, HCP, client, etc).
Benefits
The benefits we offer focus on better balance between work and personal life, rewarding all our dedicated employees, rejuvenating health, body and mind and career development. We understand that our people are what makes us excellent, just a snapshot of the extensive benefits package we provide to support you includes:
- Holiday Entitlement – 25 days per year, increasing by one day per year after two years of service (up to a maximum of 30 days per holiday year)
- Purchase Holiday – opportunity to purchase up to five additional days of annual leave per year
- Birthday Day off
- Christmas Office Closure (usually three days) – separate to holiday entitlement
- Flexible Bank Holiday Days
- Volunteering Day
- Enhanced Maternity/Paternity/Adoption benefits
- Pension Contributions - in line with auto enrolment guidelines, 5% employee contribution and 3% employer
- Electrical Car Scheme
- Tastecard
- Opportunity to Working Abroad (up to 4 weeks)
- Long-Service Awards – at each five-year milestone
- Healthcare cashback scheme
- Social events
As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.
