Events Coordinator
Starting Pay Range: $17-$19/Hour
Full Time/Part Time: Part Time
Availability: Must be able to work morning, evening, and weekend shifts.
Benefits: 401k; Holiday Pay; Team Member Perks and Discounts.
Why FatCats
We are looking for a proactive, organized Events Coordinator that can work effectively with internal teams, remains calm under pressure, has excellent multi-tasking skills, and loves to interact with our guests while assisting in the booking and execution of events. As an Events Coordinator, you are expected to be a passionate brand ambassador to both our guests and team members. Events are an important part of our business, and your role is integral to the Center achieving its revenue and growth goals by delivering exceptional events that meet or exceed guest expectations. This position reports to the Events Sales Specialist.
Why FatCats
We are incredibly proud of our culture that focuses on the professional and personal growth of our team members in an energetic, positive environment with a highly productive, collaborative and engaged team. If you're self-motivated, have great guest service skills and are looking for a company that wants to help you grow, then we encourage you to apply for this position!
FatCats Mission, Values, and Culture
FatCats Mission Statement
We delight and connect people... one film, one game, one experience at a time.
Leadership Principles
Humility - We listen first.
Trust - We believe in each other.
Excellence - We get better every day.
Team - We show up for each other
Stewardship - We lead our part
FatCats Culture
Communication
- We uphold an "open door policy" because we want to hear your ideas, thoughts, and concerns.
- We encourage good communication and discourage unproductive complaints and gossip to cultivate a positive culture.
Personal Development
- We actively develop our team members to help them reach their professional and personal goals.
- We strive to promote internally as much as possible and love to see team members find success within our organization.
Individuality
- We encourage you to bring your unique personality and to be authentic in your interactions with our guests and other team members.
- We value your time at work as well as at home and promote a balance between the two.
REQUIREMENTS
Duties and Responsibilities
- Responsible for all day-to-day event operations.
- Prepare the food order for the kitchen, assigning event areas in the event rooms and bowling lanes.
- Ensure all event host team members are properly uniformed and ready for their event.
- Ensure that all events on the bowling lanes receive an event shout out.
- Keep all event materials organized which includes balloons, event props, table clothes, etc.
- Ensure that event rooms are kept clean and organized.
- Manage the host team while events are being held within the center.
- Setting up tabs for events and collecting final payment.
- Upsell FatCats Loyalty memberships and additional food platters and add-ons the day of the event.
- Reports to the Sales Specialist and has weekly one-on-ones to discuss sales, budgets, operations, and Team Member performance/growth plans.
Required Skills and Qualifications
- Prior events experience a plus.
- Personable but professional demeanor.
- Strong organizational and time management skills with excellent attention to detail.
- Ability to work well in a fast-paced environment and to problem solve effectively.
- Proven ability in leadership, communication, and negotiating skills.
- Take initiative as a self-starter known to work with integrity while also being a strong team player.
- Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
- High EQ with self-awareness, ability to collaborate with others, listen attentively, empathize with others, defuse conflict, show adaptability, and demonstrate good judgment.
- Computer literate with ability to pick up new software programs and applications easily.
- High School Diploma or GED (Required).
- Able to lift 35 pounds.
FatCats conducts a background check on all new employees. Final employment decision is contingent on all pre-screening requirements.
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