The Credit Controller has primary responsibility for the timely collection of customer payments. They will establish and maintain good client relationships, both internally and externally at all levels, produce accurate and timely management reports and perform a variety of activities to support the Finance Department and business operations in all aspects of customer payment collection.

Job Responsibilities

Credit Control:

• Evaluate new credit account requests and periodically review customers' credit rating
• Ensure customer records are set up with complete and up to date details, and are maintained with necessary changes
• Provide information about confirmed customer payment dates for cashflow management
• Provide documentation requested by customers such as withholding tax certificates of residence
• Timely collection of customer payments and resolution of queries
• Collate certificates for withholding tax deductions from customers
• Manage special payment term processes, including cash against documents (CAD)
• Provide regular updates to project managers and application engineers on customer payment dates and overdue invoice status
• Update Zeeco Order Execution system (ZOE) with invoice payment status and query commentary
• Maintain and distribute weekly aged receivables report and customer on-hold list
• Arrange regular meetings with product group managers to review aged receivables report, attending financial and business review meetings to present receivables information
• Prepare overdue invoice report for presentation to executive management at the monthly business review meeting

Banking:

• Post daily cash receipts from the bank statement to the accounting software
• Allocate customer receipts against relevant invoices
• Ensure accurate reconciliation of customer accounts

Month End:

• Ensure timely closure of Sales Ledger, with customer payment allocations up to date
• Assist with month end processes as required

Reporting:

• Aged Debtor reporting with responsibility of reducing debtor days
• Produce adhoc reports as required

Other:

• Assist with annual audit requirements
• Adhoc duties
• Provide cover in periods of absence and holiday in team. In particular provide cover of Project Accountants, processing sales invoices in line with customer order requirements and project billing milestones as required

Experience & Competencies

• Accountancy or Credit Management qualification desirable
• Educated to A level standard or equivalent
• Experience in a Credit Control role
• Experience making international telephone calls desirable
• Previous experience using Sage200 is desirable
• IT literate (Microsoft Office), with strong Excel skills.
• Excellent communicator - verbal and written, particularly with non-accounting employees in other departments at all levels.
• Confident and assertive
• Ability to prioritise and to multi-task in a fast-paced environment
• Good organisation, time management skills and the ability to work to tight deadlines.
• Resourceful, good problem-solving skills, attention to detail and highly dependable.
• Flexible and able to manage unexpected situations
• Good team player
• Ability to use initiative and make decisions autonomously
• Committed to continuous improvement
• Must live within 1-hour commute to the office and can drive.

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