We at Pleo are on a mission to make spend management surprisingly effective and empowering. To do this, we need a dedicated team of forward-thinking individuals who are ready to go beyond the books. Is this you? Please read on about our open opportunity to become our first Technical Writer.
Our current journey is to ensure the seamless availability of Pleo across our customers’ entire software and service ecosystem, making spend management as second-nature as breathing. To achieve this we need to enable self-service for external developers and partners to design, build and publish impactful integrations with Pleo, in our App Marketplace.
As a key member of our team, you’ll have a significant role in shaping technical documentation at Pleo. You’ll help us create a documentation platform to ensure engineers at Pleo are empowered to write exceptional documentation, educating us on how and what to write, as well as of course producing world class documentation yourself. You’ll be an advocate and voice for our external developers, helping Pleo product teams design APIs that delight our external peers.
Being the first Tech Writer at Pleo comes with a lot of benefits, as you’ll have the chance to influence the way Pleo does technical documentation. The impact you will have will be felt throughout the entire organization, as well as outside of it.
The team’s scope includes:
- Provide self-service tools, enabling external engineers to build, maintain and publish integrations seamlessly.
- Guiding our internal engineers as they design, build, document, and expose APIs.
- Empowering users to find, enable, and manage integrations with ease.
Your primary responsibilities would include:
- Enabling creation and maintenance of an extensive range of technical documentation, including API guides, integration manuals, SDK documentation, tutorials, and partner onboarding materials, being accountable to ensure they are current and in alignment with the latest platform features and best practices.
- Collaborating with product managers, internal & external engineers, and partners to identify documentation requirements, inform API design decisions, advocating for user, partner, and external developer needs, and incorporating feedback to enhance documentation quality and developer experience.
- Manage the lifecycle of documentation projects, including planning, scheduling, and tracking progress to ensure the timely publication of accurate and user-friendly technical content that supports both internal developer productivity and the external partner ecosystem.
We believe your skills and experience include:
- Excellent verbal and written communication skills, with the ability to work collaboratively across diverse teams.
- Proven experience as a Technical Writer, with a strong portfolio showcasing clear explanation of complex technical concepts; experience with platform products and APIs is highly desirable.
- Understanding of the Software Development Lifecycle, experience with developer-centric documentation and tools
- Proven ability to advocate for the developer persona, affecting decisions leading to a better experience for developers.
- Familiarity with documentation tools, version control systems (like Git), Markdown, and API documentation generators.
- Strong organizational and time-management abilities, with a track record of managing multiple documentation projects.
Our Benefits
- Your own Pleo card (no more out-of-pocket spending!)
- Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets 🍜
- Private health insurance to ensure you’re fit in body and mind to do your best work
- We offer 25 days of holiday + your public holidays
- For our Partnerships Team we offer flexibility/remote working options
- Option to purchase 5 additional days of holiday through a salary sacrifice
- Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
- We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️🩹
- Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
- Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
- All of us have a stake in Pleo’s success - ask us about our equity grant scheme
#LI-remote
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
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