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Instructional Designer at Blue Cross Blue Shield of Michigan
Lansing, United States


Job Descrption

The Instructional Designer is responsible for designing training curricula that improve employee performance and create a robust onboarding experience through a combination of instructor-led training, e-learnings, job aids, etc. They produce high-quality learning solutions and ensure they are delivered by facilitation team while partnering with leaders and SMEs. 

RESPONSIBILITIES/TASKS:

  • Work with stakeholders from different parts of the organization to analyze their needs and design robust training solutions that meet their needs 
  • Analyze whether business requests can be satisfied through training vs. other types of interventions 
  • Help create instructional design processes to support enhanced capabilities
  • Work independently with internal subject matter experts (SMEs), training facilitators to design, develop, and deliver solutions 
  • Apply creative design to the discipline of instructional design with an emphasis on multimedia
  • Develop training materials, including facilitator support guides, end user guides, and other learning activities as needed for assigned training projects.
  • Plan, coordinate, and develop support materials and communications for divisional and/or corporate projects
  • Have a deep understanding of learner roles to ensure that learning solutions meet the needs of stakeholders and end users
  • Maintain knowledge of new learning approaches, technology, and tools through continuous research to ensure our solutions deliver innovation
  • Develop assessments that measure learner outcomes including productivity and understanding
  • Develop and communicate timelines and provide updates to stakeholders.
  • Prioritize effectively to manage multiple concurrent projects and initiatives.
  • May have responsibly for LMS Administrator tasks, including upload of new content, updated to existing content and curricula creation
  • Runs Quality Assurance of LMS housed training
  • Management and organization of training content
  • Work with facilitation team to ensure content is delivered in high quality 
  • Work independently with internal subject matter experts (SMEs), training facilitators to design, develop, and deliver solutions 
  • Develop training materials, including eLearning Modules, Videos, interactive PDFs, and Assessments, compatible with data tracking capabilities of the Learning Management System (LMS)
  • Develop instructional programs that leverage new technologies and multimedia
  • Apply interaction design and interactive learning principles to instructional solutions for adult learners
  • Select, modify, and integrate existing instructional materials that employ multimedia and emerging technologies
  • Collaborate with internal teams, external teams, and management to ensure requirements are being met and projects are kept on schedule.
  • Coach subject matter experts at all levels on Digital Training development

EMPLOYMENT QUALIFICATIONS / EDUCATION OR EQUIVALENT EXPERIENCE:

  • Bachelor's Degree in Instructional Design or related degree or ID certifications 
  • Master’s Degree preferred   
  • Three (3) years’ experience in content development (ILT, VILT, eLearning) 
  • Three (3) years’ experience with ID/LXD tools such as Storyline, Rise, Camtasia, etc.
  • Experience with Adobe Photoshop, Premiere, After Effects, Indesign, and Illustrator preferred 
  • Graphic Design or Multimedia Development experience preferred 
  • Worker’s compensation / insurance experience preferred 
  • Project management experience preferred
  • Strong analytical skills 
  • Relationship building skills 
  • Experience in designing and developing computer-based training, storyboards, and lessons to be used in a variety of delivery media is required
  • Knowledge of adult learning theories with the ability to create content relevance by mapping courses with perceived learner needs and plan instructional strategies relevant for wide variety of adult learners
  • Experience with documentation of training 
  • Experience with LMS
  • Technical writing skills
  • Proven project leadership or employee leadership skills/experience.
  • Knowledge of instructional design principles 

WORKING CONDITIONS:

Work is performed in an office setting with no unusual hazards. 

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. 

Pay Range

Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $60,800 and $101,700.

We are an Equal Opportunity Employer.  Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis.  Nothing herein is intended to create a contract.


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BLUE CROSS BLUE SHIELD OF MICHIGAN
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