This is a hybrid position based in Bristol. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
We have an exciting opportunity to join our global people team, as an Onboarding Manager. Are you looking to make a real difference? Can you work across multiple jurisdictions? Are you ready for a new challenge? Are you a passionate people leader? Then we have the role for you!
This role gives you the opportunity to lead or support on projects within Service & Delivery to help improve processes and deliver a greater self-service to our customers. As an Onboarding Manager you will be managing all people activities globally associated with the onboarding and screening of new hires.
A role you will love
As an Onboarding Manager you will be passionate about leading, coaching, and developing your team. You will have the responsibility to ensure all global team activities are completed to the highest standard and high attention to detail is maintained. You will be able to work effectively in a high volume, complex, fast paced environment, whilst being able to support your team.
Some of your key responsibilities will include:
- Responsible for managing all Onboarding and Screening transactional activity globally to ensure delivery within agreed SLAs.
- Complete all weekly/monthly/annual compliance checks escalating any breaches as appropriate.
- Responsible for the effectiveness of Pre-Employment screening, ensuring all employees onboarded have the required level of checks.
- Third Party vendor management, providing insight as required and process improvement ideas.
- Champion the People Team in the business, educating employees and managers on processes and policies.
- Be a point of escalation for employees, managers and colleagues.
- Manage the workflow, prioritisation, and resource availability of the team.
This role will be Monday – Friday, 35 hours per week, with a minimum of 2 days based in our Bristol offices.
What will you bring to the role?
This role requires, previous experience at leading a team successfully, whilst delivering excellent customer service.
Other key skills required for the role include:
- Implementing and monitoring performance against SLAs and KPIs
- Experience of holding monthly 1-2-1s, managing performance and having robust career conversations
- Adherence to confidentiality and data protection with an understanding of data protection regulations
- Highly organised with a methodical approach and an eye for detail
- Experience of prioritising workloads to competing demands
- Be self-motivated, use your initiative and work as part of a team
- Experience at identifying process improvements, communicating, embedding and training the team
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit Candidate handbook (computershare.com)
A company to be proud of We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.A diverse and inclusive place to work Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
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