Collections Specialist - Fort Worth Texas - Part-Time
20 hours per week
Reporting to the Accounts Receivable Manager, the Collection Specialist will be responsible for ensuring accuracy and efficiency of collecting outstanding A/R, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. The ideal candidate will have excellent communication skills, strong attention to detail, and can adapt to change. This position requires collections experience and will be able to drive the collections efforts by maintaining all collection call records, special customer accounts, process write on/offs and term letters timely and accurately monthly. This position also serves as a backup for phones, entering new contracts, setting up commission records, processing credits cards and assisting with billing tasks, as assigned.
Responsibilities
- Post daily A/R receipts to Client accounts and reconcile daily deposits
- Investigate and resolve discrepancies and Client account reconciliation issues
- Issue Term Letters as appropriate
- Process recurring credit cards schedule daily
- Monitor Finance email and assist clients as requested
- Answer calls as assigned through the AR queue and assist clients as requested
- Process new contracts and cancellations as necessary
- Work closely with team members to foster an environment of open communication
- Perform other tasks as required by the finance department
- Maintain satisfactory attendance as defined by company policy
- Promote and adhere to FDS’s mission, core values and vision
- Adhere to all HIPAA regulations
- Perform all other duties as assigned
Required Knowledge and Skills
- High degree of accuracy and attention to detail
- Must be able to type 45-50 WPM with excellent 10-key data entry
- Excellent Microsoft Excel skills
- Strong communication skills; both verbal and written
- Must possess strong organizational, planning and time management skills
- Ability to handle and prioritize multiple tasks and meet aggressive deadlines
- Excellent Client service skills, with an ability to develop and maintain effective relationships
Basic Qualifications
- 3-5+ years of experience in a similar role
- Collection experience required
- Contracting experience preferred but not required
Preferred Qualifications
- Associates Degree
- NetSuite Experience
- Hands-on experience in operating spreadsheets and accounting software desired
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- In Doing the Right Thing, we lead by example in ALL we do.
We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
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