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Certified Nursing Assistant - Intensive Care Telemetry at Providence
Issaquah, United States


Job Descrption

Certified Nursing Assistant - Intensive Care Telemetry @ Swedish Issaquah 

Full Time (36 Hour Week)

Day Shift 

12 Hour Shift 

$2,500 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence Swedish that begin on your first day of employment. Join us, and find out how many ways we offer you the chance to focus on what really matters - our patients.

Responsible for performing general secretarial and clerical duties in the patient care areas. Interacts with patients, families and physicians and acts as a liaison among members of the health care team, patients and families.  Assists the nursing staff in coordinating the activity of the unit. Assists in the delivery of patient care under the direction and supervision of a Registered Nurse.  

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Issaquah and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

General Customer Service:

Greets visitors, providing information and assistance as needed. Works with patients, families, visitors and physicians to identify needs, resolve problems or provide other information.  Facilitates patient movement to other departments. Answers call lights, alarms and phone calls, providing patient assistance as appropriate. Issues visitor passes/Identification per unit protocols. Arrange for interpreter services.

New Admissions, Transfer & Discharge Activities:

Prepares a paper chart and prints stickers from electronic medical record for each new patient. Provides welcome brochures. Checks printer for the admission medication list and gives to admitting RN. Sends discharge medication orders to pharmacy as applicable by campus. Orders prior medical records when necessary. Check unoccupied rooms to make sure they are ready for new admit. Collaborates with nurse and other team members to organize and prioritize functions necessary for patient admission and care delivery.

Electronic Medical Record “EMR”:

Performs all ADT (admission, discharge and transfer) functions. Prepares charts for transfer and discharge.  Ensures accommodation codes are correct. Manages bed board. Reviews orders for upcoming tests, procedures and communicates priority to nursing staff. Makes minor changes as needed i.e. unit collect vs. lab collect to orders. Checks pended and signed/held orders. Ensures downtime computer is on and checklists are complete. Runs reports and audits as requested by unit manager or designee. Enters non-medication verbal orders during a “Code Blue” or other emergencies. Use computer, telephone or requisition to enter physician orders, diagnostic tests or other procedures. May act as a resource for the EMR for staff and physicians.

Environment of Care & Regulatory Readiness:

Instructs families and visitors in hand hygiene protocols. Participates in the education of patient/families to unit practices/routines and orients patients to unit per protocols. Rounds the unit in accordance with department regulatory standards i.e. keeps hallways clear, equipment plugged in. Keep work area clean and clutter free. Posts signs, i.e. hand hygiene, NPO, free water restriction etc., as appropriate. Reinforces with patients isolation protocols and communicates concerns to the nursing staff. Actively participates in unit, department, and system-wide educational activities including Quality Improvement programs as appropriate.

Other Duties:

Gives report to relief staff, including items that require follow up. Updates patient assignment board. Assigns papers and locators to nursing staff. Enters patient assignments/acuities into acuity system, as directed by nursing staff. Maintains unit worksheets and records. Provides consent forms. Distributes mail. Sends patient reports to HIM upon discharge. Inventories education brochures and office supplies, and orders as appropriate. Communicates with other hospital departments regarding concerns with faulty equipment, work orders or others issues. Responsible for restocking supplies after use, maintains appropriate core stocking levels. including MSC and Nutrition, works with manager or designee to improve unti and individual routines to assure adequate room supply without excess or depletion. Performs other duties as assigned, to insure effectiveness of care delivery and unit function.

Activities in support of and providing direct patient care:

 • Works under supervision of the RN to provide care and service to patients and their families. Receives direction from the RN for delegation of tasks. Adheres to emergency policies and procedures associated with patient care.

 • Appropriately communicates and documents all daily activities and care provided to patient. Communicates and documents unusual and complex issues and changes in patient condition in a timely manner. Communicates and documents such actions accurately and legibly.

 • Transports patients as directed.

 • Appropriately communicates and documents all daily activities and care provided to patient. Communicates and documents unusual and complex issues and changes in patient condition in a timely manner. Communicates and documents such actions accurately and legibly.

 • Provides patient care as directed by team RN and within scope of practice. Duties performed may include, but are not limited to: making and changing beds, assisting with ADL’s, vital signs including oximetry, urinary catheter care and removal, Intake & Outputs, ambulation assistance, assisting patients to the bathroom, assisting patients with using a bedpan, assisting with pericare, assisting the patient with feeding, and performing chemstrip functions.

 • Maintains quality control logs such as for urine dip-sticks, glucose controls, temperature log-book, and medication refrigerator temperatures.

 • Competently performs assigned technical skills (i.e. bladder scans for PVR’s, specimen collection and testing, traction and trapeze equipment setup, glucose monitoring, dressing changes, Oxygen Saturation, listening to pulse, printing monitor strips, etc.).

Able to perform the role of Patient Safety Attendant (PSA) as directed, by ensuring patient safety, taking responsibility for the environment of care and communicating with RN/charge RN/designee of changes to patient condition in a timely manner. Duties include performing patient care activities, and safety checks that align with system standard of care. Aligns patient safety, self-safety and environmental safety as equally important for best outcomes.

Required qualifications:

  • Upon hire: Washington Nursing Assistant Certification License 
  • Upon hire: National Provider BLS - American Heart Association 

Preferred qualifications:

  • 6 months   Acute care experience.
  • 1 year   Skilled nursing experience.
  • Acute or skilled experience will be waived if the applicant has demonstrated experience involving customer service in healthcare or other related industry and completion of an acute care NAC course.
  • Acute or skilled experience will be waived for students currently enrolled and in good standing at a traditional registered nursing program approved by the Nursing Quality Care Commission.  At a minimum, satisfactory completion of one academic term (quarter or semester) that included clinical patient care experience is required.
  • Previous experience using electronic medical record.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.


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