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Team Leader - Housekeeping - Jumeirah Al Naseem at Jumeirah Group
Dubai, United Arab Emirates


Job Descrption

About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. 

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. 

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. 

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

 

About the Job:

An opportunity has arisen for a Team Leader to join the Housekeeping Team at Jumeirah Al Naseem. The main duties and responsibilities of this role:

  • To monitor the cleaning of the guest rooms and public areas, keeping the guest floors and pantries to the standard of cleanliness. Divide the work equally amongst the room attendants and provide them with the support and equipment needed. 
  • Liaises and cooperates with the front office to ensure all areas are ready according to the department's needs.
  • Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
  • Completes daily checks of all guest rooms on allocated sections and reports discrepancies found.
  • Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
  • Ensures that pantries are properly stocked with linen, guest supplies, and cleaning supplies according to the established par stock.
  • Ensures all deep cleaning programmes are carried out as per set schedules.
  • Allocates room to housekeeping attendants according to the system implemented in the hotel.
  • Ensures a complete handover at the end of every shift, logging any relevant information or requests.

 

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • A minimum of 2 years of experience in Housekeeping in a luxury 5-star hotel.
  • Strong knowledge of Microsoft Office products, Opera PMS (Cloud) and HotSoS.
  • Clear and effective communication skills in English.

 

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry. 


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