Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Beach Hotel, Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.
With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise™ Spa, and direct complimentary access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine the holiday experience.
About the Role:
An opportunity has arisen for Membership Executive to join our J-Club, premier luxury gym and fitness center at Jumeirah Beach Hotel and Mina Al Salam.
The main purpose
- Achieving budgeted membership targets through an innovative renewal of existing memberships and marketing process.
The main responsibilities are:
- To be responsible for ensuring monthly targets of renewals are achieved.
- To develop activities and initiatives to provide luxury members experience by networking the local area and maximizing the opportunities for renewals.
- To identify and target specific market segments for potential corporate clientele and to renewal of their memberships.
- To follow all financial procedures, regarding membership renewal.
- Work on development and retention strategies in both clubs along with Sales manager.
- To ensure that all administrative duties are performed to a high standard through the Membership renewal department.
- To acknowledge members and guests (by name if possible) throughout the club and assist them as required, ensuring they always feel comfortable and welcome.
- To have a deeper knowledge of all other services offered by the Jumeirah properties.
- To report any operation problems or complaints immediately to the Health Club Manager.
The ideal candidate for this position will have the following experience and qualifications:
- Experience of working within a 5 Star Luxury environment and Fitness Chain.
- Minimum 1-3 year in Membership Renewal and our account management.
- Fit and aesthetic silhouette.
- Great communication skills.
- High level of written and verbal business English.
- Competent in MS Office (Word, Outlook, Excel).
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
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