About us:
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, sixth year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel.
Your day to day:
As an Engineering General Maintenance Representative, you will perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.
DUTIES AND RESPONSIBILITIES:
- Complete minor work orders such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned.
- Ensure that assigned equipment is prepared and operational for the following day’s work.
- Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, lighting systems and makes minor repairs and/or replacements to ensure proper operation and maximum efficiency.
- Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed.
- Maintain front entrance area, parking lot and/or garage, and street entrance in a clean and presentable manner.
- Maintain the safety and cleanliness of the exterior of the facility, grounds, pool and exercise/sport facilities (including property signs and lighting)
- Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
- Report all unsafe conditions or malfunctioning equipment to supervisor.
- Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
- Promote teamwork and quality service through daily communication and coordination with other departments
- Assist with other duties as assigned.
What we need from you:
Qualifications and Requirements:
Basic reading, writing and math skills and 1+ year(s) of general building maintenance and repair experience. Completion of high school diploma or related vocational training preferred.
This job requires ability to perform the following:
- Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, kneeling, climbing and crawling other:
- Working knowledge of basic plumbing, electrical skills, preventive maintenance procedures, and reasonable understanding of building equipment and hand tools.
- Communication skills are utilized a significant amount of time when interacting with the other hotel staff and hotel guests.
- Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day or to read equipment repair manuals.
- Mathematical skills, including basic math, are used frequently.
May be required to work nights, weekends, and/or holidays.
What we offer:
In return we will give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
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