About Us:
Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury.
Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.
Job Summary:
The Sommelier at Regent Santa Monica Beach will motivate & mentor staff’s wine knowledge, inspire & delight our guests with their wine service and commit themselves to fostering an environment of excellence in food, wine and service. The ideal candidate will graciously address guest concerns, provide menu suggestions, deliver food & drinks, describe the dishes, recommend wine selections, oversee service staff, monitor guest satisfaction, and maintain the flow of service throughout the dining room. Must be pleasant, conscientious and professional with excellent knowledge of food & alcoholic beverage selections and service standards. Must work well within a team, communicate effectively, and ensure seamless service operations and high-quality service.
A little bit about your day:
Reporting to the Director of Restaurants and Restaurant Assistant General Manager, every day is different, but you’ll mostly:
- Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes.
- Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
- Maintain pristine and well-organized work areas.
- Conduct daily operations with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, empathy, courtesy, and initiative.
- Comprehend and uphold all procedures, standards, protocols, and training programs meticulously.
- Understand and perform job duties to the expectations of Regent Santa Monica Beach and the restaurant Service, Food, Beverage and Wine manuals.
- Follow Regent Santa Monica Beach and restaurant guidelines for Service, Food, Beverage, and Wine.
- Recommend and sell wine to guests.
- Manage wine cellar inventory and maintenance.
- Supervise and support the front-of-house team, ensuring smooth service and taking charge of your station.
- Collaborate with Sommeliers and managers to execute and facilitate service.
- Present dinner features, including menu changes and daily additions.
- Coordinate with management and Chef regarding VIP procedures and special requests.
- Conduct ongoing wine training with the service team and train new hires.
- Attend Pre-Shift meetings to learn about new menu items and present changes to Wine by the Glass.
- Greet all guests and provide responsive, professional, and courteous service.
- Describe dinner features as needed.
- Answer guest questions about the menu, wine list, or other inquiries.
- Work with servers to communicate guests' wants and needs.
- Understand server orders and any menu changes, dietary restrictions, or food allergies.
- Assist the Chef in expediting food to the dining room.
- Maintain consistent preparation and serving standards for food and products.
- Keep the dining room and service stations clean and safe.
- Adhere to health, safety, and labor regulations for employees and guests.
- Be flexible with your schedule, including working evenings, weekends, and holidays.
What you can expect from us:
The hourly pay rate for this role is $38.26, plus commission. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
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