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Groups & Meetings Project Manager at IHG
, United States


Job Descrption

About Us: 

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

Your Day to Day: 

Role Summary – 

The Agile Project Manager ensures the successful implementation of new processes, programs, and/or systems for the large complex projects. This individual is responsible for leading various project teams and utilizing Agile project management discipline to implement major initiatives, which involves balancing competing demands among scope, time, cost, and quality, stakeholders with differing needs and expectations, identifying requirements (needs) and unidentified requirements (expectations) and working concurrently with multiple departments as project plans are developed and executed. Must be able to navigate large organizations to identify key stakeholders and influence and prioritize work effectively.

Key Accountabilities – 

  • Implement strategic Global Sales initiatives; addressing and handling risks and issues on a day-to-day basis.
  • Partnering with senior Agile Delivery Managers to stand up Agile project teams, mentoring new team members in ways of working, and establishing an appropriate meeting cadence.
  • Establish measurement plans and adopt the appropriate quality procedures to ensure smooth and compliant launch and sustainment of these initiatives.
  • Manage all internal project team communications of progress and issues with external and internal stakeholders.
  • Owns updating the project timeline and ensures project leadership is aware of any risks to the timeline.
  • Develop project plans related to the project, associated testing and/or pilots, and full launches for each project as needed.
  • Identifying and escalating systemic issues and risks.
  • Monitor the work associated with each work stream. 
  • Create and project status process and provide updates as needed Update project management systems with required reporting metrics.

What We Need From You: 

Education – 

  • Bachelor's or Master’s Degree, or an equivalent combination of education and work-related experience. 
  • Certifications – PMP®/ /CAPM®/Six Sigma preferred.

Experience – 

  • 6-8 years project management experience responsible for managing large-scale, cross-divisional, cross-functional projects with numerous stakeholders. 
  • At least 2 years’ experience managing Agile projects from inception to completion.
  • 6-8 years progressive work-related experience in  hospitality, B2B, or technology.
  • Demonstrated proficiency in multiple disciplines/processes related to the position, including experience managing waterfall projects, change management and/or Six Sigma continuous improvement as well as Agile.

Technical Skills & Knowledge – 

  • Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
  • Strong consultative skills and demonstrated ability to achieve corporate business objectives across functional boundaries.
  • Strong negotiator and able to influence those outside own team. Ability to lead a team in a matrix environment and resolve conflicts as needed.
  • Must possess strong communication skills, written and verbal; articulate, persuasive & influential; systematic and timely. Will be responsible for developing and delivering presentations to senior leaders.  Ability to maintain confidential data required
  • Experience with project management software, e.g Clarity, .MS Project, MS PowerPoint, MS Word, MS Visio and MS Excel, etc.).
  • Experience influencing teams in a leadership capacity and working with peers in a team environment. 
  • Works well under stress and can manage projects in an environment with tight deadlines.
  • Managing project budgets as needed to account for internal project spend.
  • Demonstrated analytical skills to solve problems, analyze data and make decisions that affect the project on regular basis.

What We Offer:

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

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