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Hotel Receptionist at IHG
London, United Kingdom


Job Descrption

A fantastic opportunity for a Receptionist to join our team in voco Oxford Spires on a 20-hours per week contract!

You will earn £12.00 per hour.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes. 

Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon’s bar with outside options for eating and drinking on the attractive terraces. 

The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.

Check out our Instagram page @vocooxfordspires!                                                                                                                                                                                                                                                                                As a receptionist you will play a vital part in delivering a superior guest experience, from Checking Guests in, to assisting with guest luggage - every day is different! We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as a Receptionist, you will need:

  • To be passionate about delivering great service and be guest focused
  • Previous experience in Receptionist, Guest Relations, Concierge
  • Experience with handling guests queries and complaints
  • Experience using Opera PMS is a huge advantage 
  • To be willing to learn new things and work as part of a wide hotel team

Our Receptionists enjoy a range of benefits including:

  • Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
  • No zero-hour contracts! Our contracts come with GUARRANTEED hours
  • Taxi subsidy for shifts starting/ending between 23:00-06:00
  • Subsidised childcare support
  • Meals whilst on duty
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • We provide every employee company sick pay and life insurance
  • Amazing discounts for our hotels and restaurants around the world
  • Discounts from over 15,000 stores – all the way from retail to cinema
  • Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Receptionist! 

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

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