- Suffolk County Council – Riverside, Lowestoft, NR33 0EQ - Hybrid
- £32,076 per annum (pro rata if part time)
- 37 hours per week - Flexible working options available
- Permanent
We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Family Services Coordinator in the Family Services Team you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.
Reimagine the possibilities.
In Suffolk, we continue to develop a team that can deliver services for children and young people with Special Educational Needs and Disabilities (SEND) that are amongst the best and most innovative in England. Our management team is passionate about transforming the experiences of Suffolk children, young people and their families.
Your role
In Suffolk, we continue to develop a team that can deliver services for children and young people with Special Educational Needs and Disabilities (SEND) that are amongst the best and most innovative in England. Our management team is passionate about transforming the experiences of Suffolk children, young people and their families.
The SEND Family Services Team leads on all aspects of our family facing work and supports individual children and young people (CYP) with SEND and their families throughout their SEND journey. This includes writing Education, Health and Care Plans (EHCP), securing the right education offer to support specific needs and ensuring regular and effective review of progress, holding providers to account across the system for meeting the needs of individual children and young people. This team includes practitioners from a range of backgrounds to provide a wealth of knowledge and experience and to build strong working partnerships across the education, health, and care system.
In the role of a Family Services Co-ordinator, you will have direct case responsibility for a cohort of pupils with EHC Plans in local mainstream and specialist settings.
Your responsibilities
- monitoring progress through annual reviews and ensuring EHC (Education, Health and Care Plans) remain current and relevant
- coordinating and completing EHC needs assessments, ensuring where it is necessary to issue an EHC plan, that these are of good quality and within statutory timescales
- providing support and guidance to children and young people with an EHCP who are permanently excluded from an education setting, working with them and their families to identify and facilitate suitable education provision.
You will need
- a suitable qualification at graduate level or equivalent experience
- high standards
- experience of collaborative work with families
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
We are looking to welcome to the team individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with, and understanding of, education settings and partner agencies to underpin this work. We work in partnership with our family representatives and our colleagues in health and social care to achieve this. If you share our values and ambitions, we would love you to join our team.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Martina Bohan, Amy Lawrence or Joy Derbyshire-Baldwin for a casual conversation. You can reach them by calling 01502 674900- Martina Bohan, 01502 674901 - Amy Lawrence, 01473 260716 - Joy Derbyshire-Baldwin or emailing Martina.Bohan@suffolk.gov.uk , Amy.Lawrence@suffolk.gov.uk or Joy.Derbyshire-Baldwin@suffolk.gov.uk.
How to apply
Step 1 - Read the Job and Person Profile (docx)
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
- Give an example of a project in which you were involved in, that required teamwork skills.
- Give an example of a significant decision you made in your last position.
- Give an example of a conflict you had with a stakeholder and how you responded
- Please describe what you think are the key factors of good communication.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing Date: Monday 14 May 2024
Interviews: Wednesday 22 May 2024
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
- plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Working for Suffolk County Council pages (www.Suffolk.gov.uk/careers).
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