Monitors patients in the Imaging department to provide a safe and comfortable environment, as evidenced by a lack of negative outcomes. Monitors patients' conditions consistently while reporting problems immediately to appropriate personnel.
Demonstrates the ability to assess patients' conditions and selects the most appropriate mode of transportation, as evidenced by compliance with physician orders and nursing/Radiology practice standards.
Communicates effectively with nursing/Radiology personnel in the event of transport problems, as evidenced by timely and appropriate patient transfer. Uses safe and appropriate transport methods and body lifting techniques.
Cleans transportation equipment after each use and performs weekly or as-needed checks on equipment and reports malfunctions. Returns all equipment to storage areas as evidenced by immediate availability when needed.
Obtains required documentation for Imaging exam(s) prior to the date of exam and verifies on date of exam with patient and exam personnel.
Greets customers at the point of service entrance, verifies patient identification and exam/procedure, assists with directions by escorting customer to the destination or procedural area(s), interacts with patients to gather appropriate information relating to the exam, and communicates essential information with procedural area personnel.
Conducts post-exam phone calls, as requested, to ensure customer satisfaction. Makes exam or record request inquiries with referring physician offices, hospitals, Imaging, and/or Laboratory/Pathology departments.
Serves as liaison between Imaging and Health Informatics (HIM) to ensure proper documentation is on file.
Performs copy, file, and record release functions to patient/guardian/physician offices ensuring appropriate release of information completion and verification.
Assist healthcare professionals in gaining access to Radiology Informatics products and Radiologist/Cardiologist/visiting physicians with patient/exam/record requests.
May perform additional duties as assigned.
Requirements
Certification - Basic Life Support (BLS) Upon Start and Cardiopulmonary Resuscitation (CPR) Upon Start
Licensure - None required
Experience - None required
Education - High school diploma or GED equivalent.
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
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