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Program Specialist-Full Time (Days) at Inova Health
Falls Church, United States


Job Descrption

Inova Employee Benefits and Perks:

  • Health, Vision, and Dental Coverage
  • Life Insurance, Short/Long Term Disability
  • NEW! 4 weeks PAID PARENTAL LEAVE
  • Retirement: Inova matches dollar for dollar the first 5% of your eligible pay that you contribute to the plan
  • Competitive salary: Pay based experience
  • Amazing Paid Time Off: Accrue PTO hours on your very first day of work
  • Supplemental Plans: Including Auto/Home Insurance discounts, Pet Insurance, Identity Theft Protection
  • Additional Benefits: Educational Assistance of up to $5,250/year, Student Loan Refinancing, Adoption Assistance, Child Care Centers, Scholarship Program, Free Parking, Exclusive savings opportunities to in-store events, theme parks, discounts, movie tickets and local offerings and so much more!

See Full List of Benefits Here: INOVA BENEFITS GUIDE

Requirements for consideration:

Minimum Education:

  • High School or GED

Years of Experience:

  • Two years of clinical office/hospital experience. Report generation experience with typing skills of 30 WPM.

Job Responsibilities

  • Answers inbound and makes outbound telephone calls to assist or service callers. 
  • Maintains computerized data systems for physician referrals, classes, and/or clinical calls to support user needs. 
  • Provides excellent customer service to internal and external clients. 
  • Works with other program specialists and managers to coordinate marketing representative team members to ensure service level, quality, and fulfillment. 
  • Enrolls participants in various community, team member, or physician classes and special facility programs.
  • Provides physician referrals and general information to the community, team members, and physicians.
  • Schedules and registers patients for system-wide clinical appointments in a variety of software programs.
  • Maintains integrity of files, and adds new classes, physicians, and physician codes.
  • Other duties as assigned.

#LI-AL1

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.


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INOVA HEALTH
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