Your new role
We have an exciting opportunity for a Payroll Team Leader to join our Human Resources & Employee Engagement team in Birmingham!
Leading a team of 3 Payroll Advisor’s, you will be responsible for managing the payroll contract with third-party suppliers, providing accurate and timely processing of payroll and assuring compliance and internal audit. You will also be developing, owning and reviewing payroll processes, ensuring ownership and continuous improvement , and developing team members.
What you'll be leading on
- Monitoring KPI’s and initiating actions to improve service in line with Service Level Agreements (SLA’s) set internally and with our external payroll provider.
- Conduct a series of payroll audit checks on a daily, weekly and monthly basis, to ensure effective processing on all aspects of the employee lifecycle that are pay impacting.
- Regular data reconciliations with our payroll providers to maintain the accuracy and integrity of our data ensuring the payroll service is run accurately, mitigating any risks, preventing pay inaccuracies so that we pay our people right first time.
- Prepare and provide data and reports for audit/compliance, internal performance and risk management awareness and mitigation. Ensure all procedures are compliant with legislation including GDPR. Work with our payroll provider to ensure / monitor their own compliance.
- Working within HR and with Finance & Business Services to manage and maintain the over and under payment process, providing communications, process for recovery and performance reports. Utilise this data for root cause analysis and future preventative actions to minimise new occurrences.
- Putting our people first and ensuring a good customer experience through the service delivered by you and your team.
To be successful you’ll need
- Strong working knowledge of UK payroll legislation.
- In depth knowledge and experience of end-to-end payroll process.
- Experience of payroll provider contract management.
- Experience of payroll audit and compliance processes/activity and completing audit actions.
- Understanding of complex payroll/salary calculations (with an awareness of PAYE/NI/Benefit deductions).
- Experience managing a small team.
- Proven ability to positively and proactively manage internal and external stakeholders.
A bit about us
We're fully committed to making National Highways a great place to work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching for high levels of performance.
Our HR directorate includes a wide range of services to support our people to be the best they can be and to enable the organisation to achieve its goals and objectives.
Through our People Strategy we're also building our company's resilience, making it better prepared for the future - and we're always striving to improve our day-to-day services.
Want to know more?
Please email hrhighwaysengland@mailgc.cx.ukg.oraclecloud.com quoting reference #5199
Why you should join us
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.
An informal blended working approach has been adopted for many of our roles across National Highways. We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.
Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.
Our benefits package
- Our total reward package includes basic salary, the potential for a performance related bonus
- Contributory pension scheme with employer contribution of up to 10%
- Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
- Flexible hours and blended working between base location/home
- Life assurance of 4 times annual salary
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
- A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
- Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are
- Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
- Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
- Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort
If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:
- Right to work check
- 3 year employment history references
- DBS criminal record check
- Social media and adverse journalism check
- Driving licence check (if applicable)
- Fit to work questionnaire (for all), followed by a medical check (if applicable)
We reserve the right to close before the advertisement expires
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