• Partner with field SEs to understand customer requirements and objectives, and provide technical expertise and guidance in designing security management solutions using our Security Operations products.
• Assist in the creation of technical proposals, solution designs, and presentations that address customer needs and differentiate our offerings from competitors.
• Conduct product demonstrations and proof-of-concept (POC) exercises for prospective clients, showcasing the capabilities and features of our Security Operations products.
• Collaborate with internal teams, including product management and engineering, to stay updated on product roadmap, features, and enhancements, and provide feedback based on customer interactions.
• Develop and maintain technical collateral, such as whitepapers, case studies, and solution guides, to support sales and marketing efforts.
• Document technical solutions, configurations, best practices, and lessons learned to create comprehensive and easily accessible documentation for internal and external stakeholders, using modern tools like Markdown/Sphinx.
• Design and deliver workshops and training sessions for both internal teams and clients, including creating PowerPoint presentations, hands-on labs, and other interactive materials.
• Stay current with industry trends and emerging technologies in security operations and management, and share knowledge and insights with the sales team and SEs.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical field. Advanced degree preferred.
• Experience in a technical consulting or pre-sales engineering role, with a focus on security operations and management.
• Deep understanding of TCP/IP fundamentals, with the ability to navigate network protocols and configurations effortlessly.
• Mastery of standard networking and security concepts SD-WAN, and Zero-Trust architecture.
• Proficient in API utilization and DevOps methodologies, leveraging tools like Ansible, Terraform, or Python to automate and streamline processes.
• Hands-on experience with Security Operations products such as FortiManager, FortiAnalyzer, FortiPortal, and FortiCloud.
• Masterful communicator with the ability to turn complex technical concepts into captivating narratives.
• Thrive in a fast-paced environment where collaboration and innovation are the name of the game.
• Possess an insatiable curiosity and hunger for knowledge in the ever-evolving landscape of cybersecurity.

American Hospital Dubai  

Marriott International  

IHG  

NMC Healthcare  

Aster DM Healthcare  

Emaar  

Jumeirah Group  

Samsung Electronics  

Halliburton  

Mediclinic