Job Summary
Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.
Essential Functions
- Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.
- Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.
- Performs point-of-service collections in a professional manner.
- Acts and communicates in a professional manner, appropriate for the healthcare setting.
- Assumes responsibility for ensuring the waiting area is clean and orderly.
- Identifies patients utilizing two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.
- Responds to emergencies in the department following processes identified for that particular area.
- Assists in meeting departmental goals, point-of-service collections and registration accuracy.
Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.
Education, Experience and Certifications
Atrium Health Floyd is a system of health care providers serving Northwest Georgia and Northeast Alabama since 1942. Located in Rome, Georgia, it is Floyd County’s largest employer with over 3,400 employees. It is a part of the Atrium Health system.
Floyd Medical Center is a 304-bed, full-service hospital located in Rome, Georgia. Serving as the main campus for Atrium Health Floyd, the hospital contains a certified Chest Pain Center, designated Bariatric Surgery Center of Excellence and Breast Imaging Center of Excellence.
Floyd Medical Center is also home to a state-designated Level II Trauma Center, a behavioral health center, specialty centers for pediatrics, wound care, and hyperbaric therapy. It houses primary care and urgent care networks of providers and hosts a realm of outpatient services, including the operation of the Floyd County Clinic and an associated pharmacy for uninsured patients.
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