Position Highlights:
- Status: Full-time
- Schedule: Days, two eight hour shifts (7:00am-3:00pm) and two twelve hour shifts (7:00am-7:00pm) per week with weekend and holiday rotation.
- Location: Wake Forest Baptist Medical Center
What We Offer:
- Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work
- Retirement: Up to 7% employer-paid retirement contributions
- Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.
Job Summary:
Coordinates the safe and efficient patient placement (under the guidance of the Patient Logistics Team Leader) while maintaining appropriate regionalization of patients. Maintains current and accurate census and medical service cap records. Communicates with charge nurses and unit secretaries on all nursing units to promote optimal bed availability and patient throughput. Gathers and verifies necessary demographic and medical information from sources for the accurate coding of patient information into Admission/Discharge/Transfer (ADT) system for registration and patient placement based on patient class.
Education/Experience:
- High school diploma or GED equivalent with one-year previous registration/computer/customer service experience.
- Previous medical experience preferred.
Essential Functions:
- Organizes and prioritizes bed assignment activity according to established priorities of patient throughput for the WFBH system (WFBMC, Davie, and Lexington).
- Ensures completeness and accuracy of registration data, accommodation codes, patient class, and physician service caps.
- Facilitates communication related to patient admissions and transfers with all customers.
- Acts professionally as evidenced by collegial relationships and effective written and verbal communication skills.
- Meets established standards through accurate documentation and maintenance of computer input for statistical and governmental purposes (i.e. blocked bed report, PM beds, WQ reports, coding for bed charges, etc.).
Skills/Qualifications:
- Excellent oral and written communication skills
- Typing or computer related skills (including tele-conferencing)
- Medical Terminology Working knowledge of IS (WakeOne, IShare, Forefront) Attention to detail
Work Environment:
- Clean, well-lit and comfortable environment
- Moderate noise environment
- Handles emergency or crisis situations in dynamic conditions
- Subject to many interruptions
- Subject to varying and unpredictable situations
- Occasional pressure and stress due to multiple calls and inquiries
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
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