Desert Regional Medical Center is a 385 bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.
GENERAL DUTIES:
The Medical Assistant (MA) works under the supervision of the Nurse Manager and direction of RN case manager or LVN. He/she provides direct care for clinic patients with wounds, as well as general duties to assist professional staff. The MA may prepare patients for care, assist patients with limited mobility, as well as perform specific procedures with appropriate orientation and supervision. The MA follows all Hospital policies and procedures and Center clinical wound care guidelines. He/she complies with Hospital and nursing standards while performing job duties and responsibilities. He/she will demonstrate competence in these minimum performance standards through the ability to perform tasks, including, but not limited to, the common examples listed with each performance standard.
DEPARTMENT SPECIFIC DUTIES:
Direct Patient Care Services - The MA will provide the patient with care as directed by other health professionals, including RNs, LVNs and physicians. The patient’s response to and the outcome of the care provided is observed and communicated.
- Provides direct care for patients in the clinic setting to include:
- Vital signs
- Capillary blood glucose monitoring
- Assists licensed personnel with:
- Removal of dressing
- Wound measurements
- Wound debridements, biopsies and cultures
- Application of dressing
- Performs or assists clerical staff in preparation for clinic, including pulling charts and preparation of chart forms and worksheets.
- Assists with wound photography, labeling and filing.
- Assists with office functions as needed, including but not limited to answering phones; typing; filing; data entry; billing; collection; patient registration; and patient accounting systems.
- Routinely reports patient response to care and other clinical data to RNs in a timely fashion.
Planning/Organizing/Initiative - The MA will organize and prioritize work to provide patient care in a safe environment to maximize health in the continuum of care and protect the patient.
- Responds to needs for assistance and service in a timely and professional manner.
- Maintains an active role in orderliness and sanitation of clinic; keeping treatment rooms fully stocked; decontamination/preparation for sterilization of instruments; maintaining equipment clean and functional reporting deviations to management.
- Keeps inventory of supply utilization and orders necessary supplies.
- Actively keeps patient and families informed of status of care / treatments per RN and/or MD.
- Accepts direction from supervising clinical staff adhering to wound care policies and procedures.
Quality of Work - The MA will participate in the care of patients and be accountable for working with a team of providers.
- Follows proper channels of communication, anticipating and consistently handling daily and routine problems and recognizing issues that need referral to manager.
- Takes initiative to make suggestions regarding improvements to work environment and work processes.
- Actively participates in a Quality/Performance Improvement processes as directed by Clinical Manager.
- Protects all patient rights, including confidentiality.
- Demonstrates consistent use of safety-related policies and procedures including OSHA Bloodborne Pathogens Standard, Standard/Universal Precautions, body mechanics, biohazardous waste management, fire and disaster plans.
Dependability/Adaptability/Communications -The MA will demonstrate competence as a direct provider of care and a collaborator with other professionals.
- Keeps current in area of practice; maintains certifications in BCLS, phlebotomy, capillary blood glucose and provides care in a professional manner.
- Supports and encourages a harmonious work relationship, assuming additional responsibility and assisting others.
- Prioritizes work, keeping supervisors aware of progress and available time.
- Documents on forms clearly, legibly and uses only approved abbreviation.
- Flexible with staffing needs to the outpatient setting, physicians, patients and co-workers.
- Consistently demonstrates rapport even with difficult or demanding customers.
- Assumes active role in Program by attendance at staff meetings, in-services and other wound care related activities. Reviews minutes when unable to attend.
Health and Safety - The MA will provide patient care in a safe environment by:
- Utilizing safe procedures in infection control, exposure control, equipment, supplies, facility, emergency, safety, fire and disaster plans, adhering to guidelines or standards of practice in the community, the Hospital and all current Program policies and procedures.
- Adhering to guidelines or standards of practice in the community, Hospital and all current Program policies and procedures.
- Demonstrating consistent use of OSHA guidelines and Standard/Universal Precautions and proper body mechanics.
Qualifications
POSITION QUALIFICATIONS:
Required:
- Minimum one (1) year prior experience in a nursing/medical office setting
- CNA or Medical Assistant diploma
- High School Diploma or equivalent
- Office skills such as word processing; database; and spreadsheet desirable.
- Able to complete a two-person lift, wheelchair to exam table
- BLS Certified
Preferred:
Medical Assistant certification
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Pay Range: $20.15 - 23.66 hourly
**Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Assists in the assessment of patient needs and health plan. Completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy. Prepares equipment and assists physicians with medical treatments, exams, and medical procedures. Arranges for specialized consultations and appointments for testing as ordered by the physicians.
Education:
Required: High school diploma or GED with completion of an accredited medical assisting program.
Experience:
Required: 1 year of experience working in a physician office.
Certifications:
Required: Medical Assistant certification. AHA BLS.
Physical Demands:
Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.
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