Job Descrption
Overview
The role will provide and lead ongoing facilities support to the R&SS business as and when required, ensuring the business is provided with the relevant support across all site locations in the UK, managing a small team to ensure continuity of service and maintenance of high standards.
Key Accountabilities and main responsibilities
Manage all tenancy issues for all Link Group RSS EMEA sites. Liaise with building management, contractors (cleaners, maintenance) and other external service providers.
Co-ordinate all building maintenance services including air conditioning, electrical/cabling, cleaning, plants, security.
Manage the provision & maintenance of office accommodation, including sundries and organising moves etc.. Ensure all office accommodation provided meets all OH&S standards including monthly audits and reporting as required.
Manage the Amazon business account for home working supplies on behalf of the business including approvals, new product review and retrieval at end of service as required.
Manage office facilities by providing recommendations and organising purchase/lease/maintenance of office furniture and equipment, courier services, cab charges, etc.
To meet business objectives whilst meeting or exceeding “controllable” expense budget/targets for Office Services by improving productivity levels & controlling & monitoring expenditure. Arranging payment of invoices for products & services and ensuring appropriate cost centre apportionment for all costs. Provide budget input and monthly accruals for expense accounts, ie. telephone, postage etc.BCP/DR
Coordinate business/departmental BCP plans and DR testing at each site at least 6 monthly. Arrange for sufficient First Aid, Fire and VDI testing resources within each site including liaison with training providers.
Manage a small team of locally based individuals in each site responsible for general day to day office support including, but not limited to, post, visitor management, sundries, receiving deliveries etc.
Enhance mutually beneficial relationships with all suppliers and identify significant cost savings on purchasing and other services. Arrange purchase of stationery, office furniture & equipment, IT equipment & accessories through PO management, approval and business case development as required from time to time.
- Asset Procurement & Control
Management, control and monitoring of all Link Group RSS EMEA & leased assets. Undertake asset reconciliation & physical checks as required by auditors. Provide information on new & existing assets on a centralised & PC database to enable identification & location of all assets. Liaise with Corporate Accounts for asset inclusion/deletion
Be responsible for the take on of new sites as we expand including creation and management of building manuals, procedures and controls. Work with the Global Facilities Team on new site build, fit out and management.
Experience & Personal Attributes
- Strong organisational & planning skills
- Strong leadership and management approach
- Ability to exercise sound & creative independent judgement.
- Good computer skills including use of word processing and spreadsheets.
- Ability to develop strong harmonious relationships with co-workers and staff of varying disciplines and levels.
- Attention to detail & accuracy.
- Adaptability
- Good time management and ability to handle high work volumes
Knowledge, Experience & Qualifications
- Extensive knowledge and experience with office Facilities Management
- Extensive knowledge of and experience in office administration policy & procedures
- Extensive knowledge of expenditure and budgeting practices
- Experience in building services & office accommodation
- Knowledge of Link Group RSS EMEA products and systems
- Knowledge and understanding of ISO9002 Quality Assurance Procedures
- Compliance and Legislation knowledge
- Previous leadership/management experience
- MS Office experience Word, Excel, PowerPoint
Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
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