Job Title: Housing Litigation Paralegal
Contract Type: Permanent
Salary: £30,393
Working Hours: 35 hours per week
Working Pattern: Monday to Friday, Hybrid
Location: Speke, Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Housing Litigation Paralegal
You will be providing high quality, responsive and consistent legal support on gas servicing matters from start (letter before action) to conclusion (if required, an access injunction hearing). You will work closely with other members of the Legal team and colleagues in the Assets team to help develop an efficient, cost-effective process for handling gas servicing matters and overcome any issues.
You will also provide general administrative support on gas servicing matters (including sending/responding to emails, answering telephone calls, dealing with post/ written correspondence, processing invoices for payment etc.)
About you
We are looking for someone with:
- Knowledge and experience of the gas litigation process.
- An interest in social housing.
- Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord.
- Ability to take ownership of their own performance and development.
- Ability to demonstrate a high level of motivation, resilience, and commitment to provide a high performing service.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
- Provide high quality, responsive and consistent legal support on gas servicing matters from start (letter before action) to conclusion (if required, an access injunction hearing). Latter stages of matters will be supported by other members of the Housing Litigation team.
- Work closely with other members of the Legal team and colleagues in the Assets team to help develop an efficient, cost-effective process for handling gas servicing matters and overcome any issues.
- Provide general administrative support on gas servicing matters (including sending/responding to emails, answering telephone calls, dealing with post/ written correspondence, processing invoices for payment etc.)
- Prepare all legal documents on gas servicing matters (including letter before action, witness statements, court paperwork, instructions to process servers, compiling court bundles etc.)
- Adhere to any applicable internal timescales/service standards.
- Ensure that use of the Legal case management system is maintained and optimised to deliver an excellent service for gas servicing matters, including using templates.
- Ensure any central spreadsheets/MS Teams channels shared between the Housing Litigation team and Assets team are maintained and kept up to date.
- Attend meetings with the Housing Litigation team and Assets team to discuss gas servicing matters as required.
- Produce reports when required using the Legal case management system to demonstrate the volume of gas servicing work undertaken.
- Support other members of the Housing Litigation team as/when required.
- Assist with managing the Housing Litigation Team’s SharePoint and intranet pages.
- Be an excellent ambassador for the Legal team and support the business positively and constructively in achieving its corporate objectives.
- Work towards personal and team objectives and attend training opportunities, as required.
- Adhere to the business’ policies and procedures.
Person specification
Essential
- Degree from a recognised UK university or equivalent (or qualification gained from a non-UK university).
- Excellent database management skills.
- Excellent written and oral communication skills.
- High level of IT literacy and excellent research skills.
- Ability to build strong working relationships within TRGL and with external stakeholders and advisers.
- Excellent attention to detail and organisational skills. Ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
- Outcome focussed with strong analytical skills, including the ability to analyse, sort and summarise information.
- Ability to work independently, using own initiative, taking ownership for decision-making and proposing solutions to issues identified.
- Demonstrates high level of motivation, resilience, and commitment to provide a high performing service.
- Excellent team player who can work flexibly to meet business requirements.
- Customer focussed and ability to engage with internal and external stakeholders alike in an honest and transparent manner to inspire confidence, trust, and respect.
- Demonstrates a commitment to Equality, Diversity, and Inclusion in the workplace and in the delivery of legal services.
Desirable
- Law Degree, Graduate Diploma in Law or Legal Practice Course (or other relevant housing law experience).
- Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord, and the provision of regulated social and affordable housing.
- Practical awareness and/or experience of the Data Protection Act 2018.
- Experience of working successfully in a complex organisation, ideally in or for a housing association of local authority, or for tenants in private practice.
Our ways of working
Commitment to Diversity
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