Job Title: Night Support Assistant
Contract Type: Permanent
Salary: £ 25,880.51 per annum
Working Hours: 36 hours per week
Working Pattern: 3 nights per week
Location: Arlington, Camden, London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Night Support Assistant
To provide practical and emotional support to vulnerable people to help them sustain their homes and to live in the community, monitoring their well being and referring onto more specialist staff if necessary.
About you
We are looking for someone with:
- An understanding of equality & diversity.
- An understanding of safeguarding
- An understanding of health & safety.
- An understanding of the issues affecting vulnerable adults
- Demonstrable experience of working with vulnerable adults, whether in a voluntary or paid capacity.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
- Provide waking night staff cover at the service on a rota basis including weekend shifts.
- Ensure that the project adheres to all the standards set out by One Support.
- Participate in handovers with the day staff at the start and end of each shift.
- Complete and coordinate nightly patrols in and out of the building (where required) to maintain high standards of security and to attend to customers night time needs.
- Take all reasonable precautions for the health and safety of the project including implementing the fire procedure, room checks and health and Safety Inspections.
- Carry out welfare checks on customers as necessary through out the night
- To be accessible and responsive at all times to customers concerns and requests for information.
- To assist/enable customers to maintain high standards of health care and personal hygiene.
- Ensure customers are enabled and empowered to get involved in the running of the service through consultation and participation
- Ensure customers are fully informed of their rights and responsibilities with regard to using the service.
- Ensure all customers are fully informed and familiar with local practice and procedures with particular reference to the Health and Safety Regulations, fire drills etc
- Ensure at all times that other team members are aware of relevant issues about the customers.
- Assist in maintaining customer files and ensure accurate and up to date records are kept of support provided to customers in accordance with HCS policies including on the mps IT system.
- Ensure that all customers are fully informed and familiar of changes in local practice and procedures.
Person specification
Knowledge, Skills and Experience
Essential
- Basic level of education and relevant skills, knowledge and experience.
- An understanding of equality & diversity.
- An understanding of safeguarding
- An understanding of health & safety.
- An understanding of the issues affecting vulnerable adults
- Demonstrable experience of working with vulnerable adults, whether in a voluntary or paid capacity.
- Good team worker.
- Good time management skills.
- Good organisational skills.
- Ability to motivate and support vulnerable adults.
- IT skills including use of Microsoft packages such as Word
- Ability to manage and maintain administration and recording systems.
Our ways of working
Commitment to Diversity
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