Go beyond. At Willis Towers Watson, we are more than individuals. We are a community focused on helping our colleagues and clients thrive and succeed. Willis Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, financial and risk management. With 45,000 associates around the world, we offer solutions in the areas of benefits, talent management, rewards, and risk and capital management.
The Identity and Access Managment team provides global engineering, development and operational support for a range of Identity products, practices and processes across a range of Cloud and On Premise environments. The Identity and Access mgmt. team is responsible for the development activities, availability, security, and performance of the environments and associated functions including M365 services. As the team that maintains a core infrastructure service, the team must collaborate with a number of business segments and technical groups to maintain a stable environment.
Willis Towers Watson IT is currently seeking qualified candidates for the position of Identity Engineer. In this position, the successful candidate must demonstrate enterprise-level ability to support a mature environment and associated services in a large dynamic, global environment. Design, develop, implement and support Microsoft Identity Manager, Active Directory and Active Directory Federation Services (ADFS), AAD SSO, Directory Synchronization, and Azure AD/Entra ID.
Major Accountabilities:
Design, development, implement and support Identity Mgmt Solutions and related technologies in support of JML processes.
Partner with and work with business units, vendor application development as well as diverse areas within IT in an on-going basis to understand and implement identity lifecycle management solutions.
Active Directory/ADFS/ Entra ID synchronization and management.
Provides subject matter expertise for the migration efforts
Support ticket resolution and acts as escalation point for Tier 1 and 2 service desk support.
Create/Maintain and Enhance Team Processes and Documentation
The candidate must have the ability to work independently as part of a global team while partnering with application owners, technical business units, data centre services vendors and other diverse areas within IT in an ongoing basis.
BS/BA degree in a relevant Business or Information Technology area;
Substantial experience implementing Identity Management Solutions.
Experience implementing Microsoft Identity Manager (MIM) with multiple reference implementations.
Experience coding experience with PowerShell, C#, and .NET
Solid experience of support experience with Windows 2012 and above
Should be a highly skilled MS MIM architect and developer.
Advanced understanding of software development lifecycle and application architecture.
Working knowledge of other technology infrastructure components, including but not limited to operating systems MS SCCM/SCOM, TCP/IP, Firewall rules, SSL, system management / monitoring SNMP.
Advanced Level experience with PowerShell, and/or shell scripting capabilities as well as MS SQL Server
Intermediate level experience with implementing and supporting Microsoft Azure cloud technologies
Solid understanding of underlying infrastructure components (storage, networking, etc.)
Positive team-first attitude with strong verbal and written communication skills
Must possess sound analytical and problem solving capabilities
Strong troubleshooting skills
WTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.
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