Please note we are flexible as to where in the UK this role can be based.
You will lead GB Retail’s Facilities teams to deliver market leading placement and facility solutions for clients and prospects.
Leading the Facilities team to drive the execution of the placement strategy, you will utilize a forward-thinking mindset and provide a proactive and sustained focus on innovation to deliver continuous improvements to the WTW placement and client experience.
The Role
Placement
• Recommend and lead the execution of Facility Placement strategies that are commensurate with putting client interests first while managing conduct risk.
• Identify growth opportunities and drive the development of superior products and industry propositions within facilities and structured solutions.
• Be responsible for the compliance and governance for GB Retails facilities and structured solutions.
• Ensure strong working relationships between GB Retail and Facility Carriers in the market on a basis of mutual respect.
• Forge strong working relationships with the client servicing, sales teams, risk management and claims teams.
• Demonstrate the following:
o Drive the development, placement, governance and process of facilities and structured solutions.
o Thorough knowledge of the London and Regional markets
o An established profile and professional network in this arena
o Strong technical understanding of all classes of insurance and UK placement process
People
• Responsible for managing, motivating, and developing the skills, competencies, and knowledge of team members, including overseeing, and managing of staff appraisals and objective setting.
• Maintain staff competence by ensuring that staff skills or knowledge gaps are met with appropriate training and development, so they are able to perform to their maximum capability and fulfil their potential and the requirements of the business.
• Establish an environment that promotes respect for the individual employee and adheres to the policies and guidelines of the company.
• Recruit staff with the correct level of skills and competencies, adhering to the company’s recruitment procedures and best practices.
• Manage the performance of your team ensuring staff have clear pre-set objectives and get regular feedback on their performance, ensure performance appraisals are conducted in line with the firms’ standards.
• Provide leadership, direction, advice, and guidance to the team maintaining high levels of integrity, motivation, and morale.
• Generate a culture that lives our values: a strong client focus, an emphasis on teamwork, unwavering integrity mutual respect, and a constant striving for excellence.
The Requirements
Qualifications
• Preferably educated to a degree or MBA level
• Preferably with professional qualifications of ACII or similar
Skills and Knowledge
• Good general insurance knowledge with a particular focus on the commercial segment.
• Excellent leadership skills, with a proven history of developing people.
• High levels of business and financial acumen with an understanding of company strategy and change management.
• Strong interpersonal, influencing and negotiation skills.
• Good Insurer relationship, sales, and presentation skills.
• Good working knowledge of relevant compliance requirements
• Good working knowledge of Excel, Word, PowerPoint and other relevant software.
Our work style: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities and part-time working.
What can we offer you? As an industry leader, we offer a competitive salary and an excellent benefits package including: pension, life insurance, medical insurance, eye care voucher and flexible benefits including critical illness cover, dental cover and many other options.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
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