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Business Change Test Manager at WTW
Surrey, United Kingdom


Job Descrption

Great opportunity to join us as a Business Change Test Manager responsible for defining the over-arching test strategies for large-scale, cross-functional programmes within WTW’s Outsourcing GB department.  The role will work in partnership with the existing testing functions to bring together a cohesive testing approach that validates the full product and service solution. 

The Business Change Test Manager will additionally have full accountability for defining and implementing the business and client acceptance testing strategies, key components of the over-arching test strategy. They will sit within the Business Change function and partner with the operational teams to manage the execution of these phases, providing governance and oversight on progress, key issues and dependencies.   

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

The Role

  • Document and agree Outsourcing GB’s cross-functional program specific testing strategies
  • Scope and define the testing activities across the Business and Client Testing phases
  • Management of entry and exit gates in and out of acceptance testing phases
  • Define acceptance test plans, including key milestones and activities
  • Identification and agreement of acceptance test capacity to support acceptance test execution
  • Agree coverage of end-to-end test scenarios in partnership with SMEs and functional leads
  • Management of business and user acceptance testing activities within the programme construct
  • Owning resolution of critical issues identified during acceptance testing, in partnership with the programme manager and functional leads

What can we offer you?

The opportunity to develop a broad range of skills, working alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

Office location: This role will be based out of our Redhill office.

The requirements

  • Experience in pensions is highly beneficial
  • Strong background in business testing strategy and execution of large integration projects within financial services
  • Experience in building comprehensive frameworks and governance. 
  • Excellent communication and negotiation skills 
  • A high attention to detail, able to navigate the complexities of our project and technical landscape. 
  • Experience in providing clear & concise reporting to senior stakeholders across both the Business and Technology organisation.

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.


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