This position will work on impactful process improvement projects to support the AAHC achieving its operational and strategic goals. This role will partner closely with clinical and operational leaders to develop their problem-solving capabilities.
The Improvement Leader leads and provides training, facilitation and development of Value Stream based, strategic, process improvement projects. In partnership with local system leadership, establishes policy and direction (programs and services). Responsible for the execution of Lean techniques and methodologies in support of the organization's financial, quality and patient safety goals. Assists facility-based Process Owners, or equivalent, ensure on time completion of projects in alignment with the
organization's mission, vision, and strategic imperatives. Provides ongoing knowledge transfer and development to team members and leaders throughout the organization. Applies Operations Research techniques (e.g. statistics, simulation, forecasting, optimization) to solve complex business problems. Manages multiple projects simultaneously that contribute to improvements in patient satisfaction, team member engagement, and operational efficiencies. Communicates results and recommendations to senior leadership through verbal presentations and written reports.
Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the
strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person
as we practice our values of purpose, excellence, compassion and team.
Leadership - Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes of moderately
complex initiatives.
Business Acumen - Demonstrates understanding of the department and function and how they are structured. Actively seeks knowledge regarding the goals and
operations of department and function, and seeks guidance as necessary to align work to achieve departmental goals.
Project Management - Implements solutions based on guidelines provided by leadership; appropriately resolves issues within project plan parameters; identifies
patterns and potential underlying issues. Provides thoughtful suggestions based on consideration of various pros and cons.
Analysis - Analyzes problems and opportunities as they arise. Takes into account all fact-based and stakeholder information available in order to evaluate alternatives
and make sound recommendations. Asks appropriate follow up questions to determine the root cause of the problem.
Communication - Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active
listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information while obtaining guidance where needed.
Cultural & Organizational Effectiveness - Accurately assesses cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining
individuality and authenticity. Consistently demonstrates respect for others. Actively fosters an atmosphere of inclusion.
At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as training, leadership development, promotion opportunities and cross training development. We offer a comprehensive benefits package designed for you, which includes Medical-Dental-Vision, a matching 401K, PTO, tuition reimbursement program, wellness program, and more!
- Bachelor's Degree or equivalent years of experience is required.
- Requires 3-5 years of relevant experience.
- 3-5 years experience leading process improvement in a Lean enterprise or equivalent experience within IU Health.
- Requires basic proficiency in MS Office.
- Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
- IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
- A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
- With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
- At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
- Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
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