Champion Gallup’s analytics and advice to meet clients’ needs and influence their business for years to come.
As a relationship manager at Gallup, you’ll be responsible for managing the client experience. Leading a variety of workplace-focused projects, you’ll be the liaison between clients and our internal business teams, perfectly balancing client centricity and expectations with the scope of the project.
You’ll ensure that the projects are executed successfully from inception to completion, coordinating timelines and various work streams. You will process information, manage timelines, and keep clients and internal teams up to date on project activities. We will count on your diligence to ensure records are accurate and complete, and we know that you won’t rest until even the smallest discrepancies have been resolved. Whether it’s working with internal teams or communicating with clients, our best in this role are able to build strong relationships that leave people with a positive impression of Gallup.
Who we want:
Project managers. Changing timelines? Increase in scope? New stakeholder expectations? In this role, you’ve got it all covered as you ensure that projects are delivered on time, on budget, and with outstanding organization and attention to detail.
Problem solvers. Whether it’s a tricky client question or an unexpected project challenge, we know we can count on you to solve the issue. Researching resolutions, connecting the dots and seeing solutions that others miss are just a few reasons clients ask for you by name.
Client-obsessed overachievers who thrive in a fast-paced, deadline-driven environment and are driven to exceed client expectations.
Continuous learners who are passionate about improving their skills and knowledge to be a valued resource. You seek deep knowledge of Gallup’s business and clients’ businesses to advance their success.
Proactive communicators who think ahead and relay timely information to their partners and clients to ensure a successful outcome. Your connections become partnerships built on trust, care and commitment.
What you need:
- Bachelor’s degree required
- At least 12 months of experience from any combination of paid work or extracurricular school activities in project management, customer relationship management, event planning, customer service or similar experience required
- Excellent organisational skills to juggle competing demands and ensure the development and implementation of proper systems and processes in an agile environment required
- Expertise and proficiency in Microsoft Word, Excel, PowerPoint and Outlook required
- Full fluency in English and German required; French is an asset
- Applicants must be authorised to work in the United Kingdom on a full-time basis; we do not currently offer sponsorship for this role
What we offer:
We create exceptional workplaces, starting with our own. We focus on developing your strengths — what you do right, rather than what you do wrong — and helping you be engaged at work. When you work at Gallup, you’ll benefit from:
- A strengths-based, engagement-focused and performance-oriented culture
- A flexible and hybrid work setting that allows you to work on-site and from home; you’ll work with your manager to configure what’s best for you and your team
- A diverse and inclusive workplace culture that is committed to fostering belonging and wellbeing
- World-class managers who support, develop, empower and engage you
- Ongoing learning and development opportunities and purposeful career growth tailored to your unique talents
- Mission-driven work that changes the lives of people around the world
- A robust benefits package including health, life and dental insurance; a retirement and savings plan with company matching; travel reimbursement; and much more
- An inspiring workplace in the world-renowned The Shard, boasting captivating views of the London skyline and River Thames and with direct access to London Bridge Station
And the perks don’t stop there. Learn more about life at Gallup.
Gallup is an equal opportunity/affirmative action employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, colour, religion, sex, national origin, disability, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.
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Agencies: We are not partnering with agencies for this role. We will not accept unsolicited resumes and will not be responsible for any fees or expenses related to such unsolicited resumes and/or applicants.
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