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Project Manager - Ecom Distribution at Marks & Spencer
London, United Kingdom


Job Descrption

What’s in it for you 

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.  

Here are some of the benefits we offer that make working for M&S just that little bit more special… 

  • 20% Colleague discount on most things from furniture, fashion and food. 
  • A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S. 
  • Attractive annual bonus, based on company performance and personal goals. 
  • Competitive holiday entitlement with the potential to buy extra holiday days! 
  • Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes 
  • Charity Volunteer Day – A paid day away from work to support your chosen charity. 
  • A very generous Defined Contribution Pension Scheme and Life Assurance 
  • Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes 

Your key responsibilities, amongst others, will include:

  • To own project specific plans to implement change projects. Keeping key Business Partners aligned and engaged throughout the project lifecycle
  • To understand and detail interdependencies between projects and highlight opportunities and / or risks
  • To follow agreed project methodology, including clear definition of RACI and project scope
  • To own the project specific change budget and deliver benefits in line with the business proposal
  • Support creation of business proposals, then create / coordinate implementation plans and deliver successively
  • Coordinate internal and external resources (SME’s, Business Partners, suppliers and partners) in a cohesive manor to ensure the project is successful
  • Engage Business Partners to ensure successful delivery of change, Including Business Units, Retail, Supply Chain & Logistics, IT, Engineering and Finance teams
  • Maintain all agreed governance timelines / templates (RAID, Status Reports, Financial Trackers)
  • Work with Development Managers through feasibility and design of the project ensuring the right solutions are implemented
  • Develop positive relationships with key partners across the business including Castle Donington operations/ carrier teams/IT/ Suppliers

To succeed in this role, you will have previous experience as a Project Manager, with a background in change / Project / Programme management. This will have been gained within a Retail Logistics environment, e-commerce or similar i.e. production, manufacturing, engineering or distribution. In addition, you will need:

  • To be comfortable with prioritising multiple projects simultaneously
  • A phenomenal communicator, with an ability to challenge, influence and persuade others to move towards a common vision or goal in an environment where no two days are the same
  • To be familiar with Prince and Agile principles/methodologies

This is an exciting time of transformation and change within our business and in exchange for your experience we will reward you with a competitive salary and market leading benefits package. Interested? Then we would love to hear from you!

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation either by phone on 0345 300 3725 or by email recruitment.online@marksandspencer.com, so we can make alternative arrangements.


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