Assistant General Manager - Franchised at Marriott International
Boca Raton, United States
Job Descrption
Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
JOB SUMMARY
Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence. Receives and responds to guest complaints in a timely manner.
Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
Generate an atmosphere that provides security and safety for all internal and external guests.
Establish and maintain cost control systems for all rooms-related inventories. Participate in the development of short term and long term financial and operational plans for the hotel.
Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel. Readily meets all financial obligations and safety regulations.
Monitor and maintain the property specific cleanliness guidelines.
Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
Oversee implementation and development of all training programs.
Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
Other duties as assigned.
JOB REQUIREMENTS
Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
Excellent communication, presentation and listening skills.
Ability to interpret business records and statistical reports.
Ability to interpret financial information and prepare budgets.
Ability to analyze and interpret policies established by administrators.
Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.
Experience leading teams
BENEFITS
7 paid holidays
Vacation and Flex time accrual starting day 1
Positive work environment
Opportunity for career growth
Dental, Medical and Vision benefits as soon as 1st of the following month of start date
Recognition
This company is an equal opportunity employer.
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