Additional Information: This hotel is owned and operated by an independent franchisee, Atrium Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
JOB SUMMARY
Located in the Telecom Corridor at Richardson, our Lifestyle Hotel features 335 spacious guest rooms with 42 suites. “We Put People First,” we genuinely care about our associates, giving them opportunities to grow and succeed is part of our main commitment, and their voices and opinions matter. Discover inspiration in the unexpected and join a welcoming and motivated team of Ambassadors at the Renaissance Richardson Hotel and Atrium Hospitality.
Starting Pay: $22.86 hourly
Primary Purpose:
The primary purpose of the Assistant Executive Housekeeper is to provide guests with an excellent room experience, while assisting the Executive Housekeeper to ensure operational standards and procedures are being followed by all associates.
Work Performed:
The Assistant Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments:
- Create a best in class guest experience by engaging with guests, provide friendly service, meet operational standards, and resolve guest concerns;
- Train and educate Associates regarding brand and Atrium standards;
- Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules;
- Provide services to guests in an efficient and timely manner by coordinating with other departments and their leaders;
- Perform and/or assist with cleaning duties as necessary;
- Maintain an accurate record of lost and found items;
- Practice hotel emergency procedures to include fire, life, and safety;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions;
- Support other departments as needed based on business demands;
- Deputize in the absence of the Executive Housekeeper; and
- Any and all other work as required to complete the primary purpose of the position.
Qualifications
Required Prior Experience:
Prior leadership and/or supervisory experience
Preferred Prior Experience:
Hospitality industry experience
Preferred Education:
High school diploma or equivalent
Other:
- Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events
- Excellent verbal and written communication skills
- Bilingual (per the dominant language spoken at the location)
This company is an equal opportunity employer.
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