The Senior Director, Global Business Advisory, is a key member of the Customer Group organization, advising on cross-functional business strategies including but not limited to Brand, Marketing, Sales, Revenue Strategy, Digital, Loyalty, and enterprise transformation strategies. The Senior Director will have a particular focus on the Marriott Strategy Map initiatives, while also providing advisory services to the broader organization on complex platforms and projects, as deemed necessary.
Success in this role requires strong critical thinking skills, ability to manage complex stakeholder interactions, a proven ability to manage multiple projects at the same time, as well as a willingness to be tested on difficult transformation projects and initiatives. Functions as an Advisor and/or Project Leader on major Marriott initiatives and programs such as projects to drive revenue generation initiatives, strengthen customer loyalty and evolve emerging businesses. Provides strategic initiative leadership while also advising on strategic execution.
CANDIDATE PROFILE
Education and Experience Required
• 10+ years’ experience in strategy development, brand management, marketing strategy or product management AND
4-year degree from an accredited university in Business Administration, Hospitality Management, or related major OR
• 12+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance.
• Experience managing and defining transformational strategies for business units.
• Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity.
Education and Experience Preferred
• MBA or equivalent
• Lodging / hospitality industry experience
CORE WORK ACTIVITIES
Managing Projects and Priorities
• Functions as a strategic senior technical expert within the department.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Champions leaders’ vision for product and service delivery.
• Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
• Provides direction and assistance to other teams regarding projects.
• Determines priorities, schedules, plans and necessary resources to promote completion of any projects on schedule.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Reviews vendor proposals and selects appropriate vendor for services/technologies/hardware.
• Thinks creatively and practically to develop, execute, and implement new project plans.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Plans, develops, implements, and evaluates the quality of operations.
Delivering on the Needs of Key Stakeholders
• Understands and meets the needs of key stakeholders.
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Demonstrates an understanding of business priorities.
• Supports achievement of performance goals, budget goals, team goals, etc.
Providing Technical Support and Consultation
• Provides technical expertise and technical leadership within own and other teams.
• Provides recommendations to improve the effectiveness of processes and programs.
• Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates advanced knowledge of function-specific procedures.
• Applies knowledge/judgment to achieve business goals.
• Foresees, identifies and resolves problems.
• Keeps up-to-date technically and applies new knowledge to job.
• Performs other reasonable duties as required for this position.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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