START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:
OUR EXPECTATIONS FROM THE ROLE:
Welcoming and Professional Service: Greet guests with a smile, maintaining a consistently professional demeanor, and ensuring authentic representation of services in the lobby.
Guest Relationship Management: Establish positive relationships with repeat guests, while upholding a professional and attentive approach, and ensuring confidentiality of guest information.
Operational Awareness: Stay informed about daily hotel operations, changes, new procedures, and events, attending briefings, daily training, and monthly meetings. Be flexible with work schedule.
Guest Relations and Engagement: Take the lead in meeting and greeting all arriving and departing guests, monitor group movements, conduct hospitality audits, and manage efficiency in resolving guest cases and concerns.
Local Knowledge and Proactive Initiatives: Be familiar with the local area, company offices, shopping malls, and restaurants. Keep track of VIP arrivals, craft tailor-made amenities for special occasions, and actively engage in initiatives to enhance guest satisfaction, voice matrix, and operational efficiency.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.